100% of people found this usefulHere's a collection of bugs I encountered using the new Dell community. Editors feel free to edit, comment, prioritize or discard items as soon as those are resolved or walkarounds are known.
Tag seperator:
Entering multiple tag words each seperated by a space in the tags section of the wiki combines all words to a single tag. The wiki tag cloud contains a consequence very long tag names and is not able to identify multiple tag entries since the same word is contained in different tag strings.
The Tags portion of the site is configured to allow a single tag to contain multiple words. When adding multiple tags they should be separated by commas (e.g., "these, are, four, tags" and "this is a single tag").
Wiki Subscriptions:
I wrote 4 wiki entries and including all revisions at most 10 revisions. For those I received ~300 change mails. That means ~ 30 mails per change with exactly the same content.
Dead links:
right column "Community Support" holds the dead link http://en.community.dell.com/wiki
Wiki Editor:
Usage is very cumbersome, since it's not WYSIWYG. For example paragraph breaks have a different visual representation when switching between edit and view mode of wiki entries.
Wiki feeling:
. users are posting questions to the Wiki board, which would better contained in the community forum
. a central aspect of a wiki is the ability to structure content in an evolving fashion.While a forum tends to have a fixed and barely changing number of forum sections, a wiki is constantly changing: A portal that is editable by every user contains some navigation. If I feel an important navigation is missing, I can add it. If there are too many navigation items I look for related ones, summarize them and put those in a separate subsection. The wiki should be structured and presented as a portal and not as a list of wiki entries. The hierarchy structuring that is currently implemented is completely uselss: Remove this feature and instead maintain hierarchy relationships by hyperlinks.