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Community Accepted Solution

AW3225QF, three, not working on GeForce RTX 4070 Ti Super

Hi I have a problem with a triple Monitor setup ( 3 x Alienware AW3225QF) with a 4070 Ti Super. No matter what I try with the configuration in Windows Setup or the Nvidia Software, only 2 of the three Monitors are active at the same time. Any suggestions how to solve the problem? LG, OneCent525

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Community Accepted Solution

Aurora R13, upgrading the 2TB data HDD

Hi I want to upgrade the 2tb hdd that came with the pc, I did upgrade the NVMe and added second drive so have 2 x 2tb WD SN850X, my quandary is will the 750w platinum psu and the board be able to handle a 3.5 8tb WD black as a replacement HDD to the factory installed 2tb, considering drive power req

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Community Accepted Solution

Aurora R15, Cryo-Tech pump broke after 12 months

So my “liquid cooling” pump broke exactly 1 month after my (1 year) warranty expired. (Part Number is 92KFV, thank you @redxps630). Conveniently, (after speaking to 2 sales representatives) DELL does not even sell these items. Additionally, I cannot find this pump assembly anywhere on Amazon or Eba

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Community Accepted Solution

Aurora R15, upgrading the NVMe M.2 SSD(s) and SATA SSD

I purchased two Samsung NVME M.2 SSD 4TB drives and a SATA 2.5" SSD to upgrade my Aurora R15. I am concerned about the Trusted Platform Module security system and Bitlocker. I tried to copy the M.2 drive but Samsung magician said it couldn't copy the drive. I would really appreciate it if someone wh

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Community Accepted Solution

Aurora R13, RTX 3080 Ti buzzing noise

Is there someplace I can take my R13 to have the RTX 3080 Ti fixed? There is a buzzing noise the the GPU fans are at low speed. I live in San Antonio about 2 hours from Round Rock, TX and can drive to Dell HQ if necessary.<Moved out of Alienware Laptops and into Alienware Desktops. DELL-Admin>

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Community Accepted Solution

Aurora R12, advice on BIOS updates

I just bought an R12 on Ebay. The current bios is 1.1.24 and my bios is 1.1.4 so I'm wondering if I should even attempt to install it? I've seen recommendations that I should install all the old ones in order but that's like around 15 or so bios updates, each one fraught with the possibility of bric

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Community Accepted Solution

Aurora R16, identifying REAL model number of GPU?

I have had quite a few questions about the exact model number of the Nvidia 4070 that was shipped in my system. I've used GPU shark, AIDA extreme, Dell utilities, and a handful of other tools to get all of the information about the card. I'm trying to find another one just like it. They just don't e

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Community Accepted Solution

Aurora R7, need to clone HDD to NVMe for new boot drive

I had an Aurora R7 with Optane memory. I just bought a new Aurora R12 open box on Ebay. The service tag apparently expired in 2021. I successfully took my drives (HDD and 2 SSD's) from the R7 to the R12 and booted up no issue. All things work but because the R12 doesn't have the Optane memory, (the

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Community Accepted Solution

Aurora R5, upgrade to RTX 4060?

Hello, i have an alienware aurora r5 with completely stock components. It has the 1080 i bought with it still currently in at and running just fine. However, im curious if i can upgrade my graphics card to a 4060? If i can im also curious if i would need to upgrade any other components to make it ru

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Community Accepted Solution

Aurora R7, not powering on when 6 pin power is plugged in for GPU

Hello, i have a proplem with my computer.  I had a power surge the other day and my computer was not turning on at all.  Changed the psu, at first it was not doing anything. I then unplugged all unnecessary peripherals (keyboard, mouse, gpu…) reseated ram, reset CMOS, and it powered on.

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Community Accepted Solution

Aurora 16, NZXT Kraken 240 liquid cooler?

Is it possible to use the nzxt kraken in the aurora 16. I am not getting power to the pump or fans. Gives me a fan error.

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Community Accepted Solution

Aurora R16, Gen 14 i7, upgrade RAM

Hi all! I just bought a new R16 Alienware.. Gen 14 i7 CPU, 4070 Ti Super.. and 16gb RAM (lol) What is the max RAM I can upgrade to? It looks like 64GB is the most the motherboard can handle, but what is the most powerful DDR5 RAM I can install? I saw stats for Gen 12 and Gen 13 CPU's, but not Gen 1

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Community Accepted Solution

Aurora R14, can a Cryotech cooler work?

I have found a brand new Cryotech cooler on eBay that says it would work with a r13 and r14 is this true? The link to it is here

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Community Accepted Solution

Aurora R10, use R12 cable, remove 3.5" HDD, add 2.5" SSD

Hello, checking whether I can swap the 3.5" HDD for a 2.5" SATA SSD in an Alienware Aurora Ryzen Edition R10. The two additional 2.5" drive bays are already occupied with Samsung SSD SATA drives: a 2TB 860 SSD and and a 4TB 870 SSD. The work I'm doing requires all SSD drives. I'm assuming all I wo

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Community Accepted Solution

Aurora R13, blinking 4 amber/2 white, CPU power cable connection issue

Hey guys. I had the not-unknown issue of my R13 not powering up. Green light on power supply would blink on briefly, fans tried to start, then a Click and powered back down. I replaced the 750W PSU with a genuine Dell 1000w PSU, this took weeks to arrive and did not fix the problem.  After a

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Community Accepted Solution

AW3225QF, question about Soundbar connection

Hello there! I'm thinking of picking up this monitor and pair it with a soundbar which is connected via HDMI, but my gpu only has DP ports - my question is, if I connect the monitor via DP, can I still connect the soundbar from the monitor's HDMI without any issues (like sound delays etc.)? Thx in

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Community Accepted Solution

Aurora R10, GPU upgrade from 3060 TI to 4070 Super FE

Any compatibility issues with upgrading an Alienware R10 GPU from 3060 TI to a 4070 Super FE? 1000w PSU so I should be good when it comes to Space and Power.  Anything else I should consider? Thanks for your time.

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Community Accepted Solution

Aurora R12, power button does nothing

After disassembling and reassembling my Alienware Aurora R12 to clean it, it gave me RAM errors. After putting together the last few screws, the power button ceased to work. This machine lacks a tron-light, and the middle header on the power button board is missing. However, I doubt this would be a

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Community Accepted Solution

Aurora R13 4090 FE Upgrade

I had several people reach out and ask for a photo of the Aurora R13 with the 4090 FE installed. If you have any questions, feel free to reach out, I’d be happy to help!

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Community Accepted Solution

AW3225QF, RTX 4090, Nvidia Surround not working

Have three Alienware AW3225QF all connected to Nvidia RTX 4090 DisplayPort. The Nvidia Surround is not working. Display connection error.

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