Hi, is there a direct toll-free phone number for the customer service for military, please?
They can call AAFES (800)527-2345 for customer support. That number is only for Military, so they should be good. Otherwise there are regular Dell channels - Support through the site: http://www.dell.com/support/troubleshooting/us/en/19/TroubleShooting/ProductSelector (Here they can check warranty and get customer support)
-Support through Twitter: @DellCares
-Support through Facebook: Look for the support box on any Dell FB page
Thank you! I heard the Twitter channel works well.