Our Engineeing Team supports many servers, including those for another group. We use Big Brother v.4.5 to monitor these servers, and our Team receives all the email and SMS alerts. The IT guys from the other group we support want to start recieing alerts just for their servers- How do I edit the config files to keep sending our Team all the alerts, and only send alerts for specific servers to the email recipients in the outher IT group? Any suggestions are greatly appreciated.
Look in bbwarnrules.cfg on your bbpager host.
In your rules add the servers they want the notifications for, then the email address(es) for notification. Also add the alert email address you have for the default notifications. Not doing so will send the alerts to them and no one else.
If the servers or email addresses are numerous, you could define hg- and pg- groups.