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Hi all, I recently received a critical update notification from SupportAssist instructing me to update my system BIOS to version 1.12.0. However, despite multiple attempts, I couldn't find this version on the official Dell website for my laptop model; the latest available is 1.10.0? Upon further inv
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Alienware
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Official Solution
Resizable Bar Disabled Intel 770, Says Unsupported Device. All conditions are satisfied. GPU-Z simply says Unsupported Device. How do I Enable it?
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Alienware
Community Accepted Solution
Hi everyone, I’ve been owning a Alienware m15 R3 for the past 2 years and it’s served me well. As of recently, I have been thinking of increasing it’s performance and have been thinking of buying these Corsair Vengeance Performance SODIMM CMSX16GX4M2A3000C18 16GB 3000MHz CL18 ddr4, (2 x 8GB) https:
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Alienware
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Hello, I'm looking for docking station for my Alienware m15R4. I have troubles finding any dock station officialy compatible with m15R4. I'm also confused about the exact specs i need. My power cord has 240W and i havent seen any docking station wtih such value.Is there anyone who could recommend so
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Alienware
Community Accepted Solution
Hi, I have a Alienware x17 r1 with RTX 3080 mobile card. I have it connected to a Dell S3221QS monitor which is AMD freesync capable. I am unable to get any freesync options on the monitor. I would like help troubleshooting getting freesync on the monitor please. the x17 has: One HDMI 2.1
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Alienware
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I bought 2 x 4 TB Kingston PCIe 4.0 NVMe M.2 SSD's on Amazon. I was going to install and migrate OS to bigger drive (currently 1 TB) and use 2nd 4 TB for storage. When I install either 4TB SSD and attempt to boot, multiple boot fails. I can mount them in external and manage/init.,create partitions e
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Alienware
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A weird problem has been bothering me. When I press shift key and a letter, it does not capitalize. Some keys work with shift and some keys do not work with shift. can someone suggest what could be the problem? I have checked the sticky keys, toggle keys, keyboard language, driver update and uninsta
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Alienware
Official Solution
Hello Dell Community and Support Team, I am writing to seek advice and potential solutions for a critical issue I'm experiencing with my Alienware X-14 laptop. Purchased on May 25, 2022, my laptop's battery health has deteriorated alarmingly within a year, raising concerns about its longevity and pe
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Alienware
Community Accepted Solution
The firmware update for the keyboard located below : https://www.dell.com/support/home/en-ca/drivers/driversdetails?driverid=y106y&oscode=w2021&productcode=alienware-m18-r1-laptopHas now prevented my keyboard lights from working unless I put the machine into sleep mode and then wake it up.&n
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Alienware
Community Accepted Solution
Hi all Tearing my hair out a bit here! My x17 R1 will not boot, and is flashing 3 red 1 blue on the power button, meaning the coin battery has failed. This would explain all the issues Ive been having for the last 2 days, but only just noticed the error code. I have gone as deep as fomr
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Alienware
Community Accepted Solution
Randomly AWCC opens itself and trying to do update by opening my camera even i do nothing.How can i fix this,i have installed latest AWCC version for my m17 R5 but i cant fix this issue.
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Alienware
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Alienware M15R5 Ryzen 5900HX RTX3070 Am considering upgrading or adding a new ssd in my laptop . My laptop has 2 SSD lots . One of them is currently SN770 but came directly from factory ,and is maybe running at GEN3 Speeds (3500). Does anyone which GEN is supported and also if you suggest a new ssd
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Alienware
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My computer starts to freeze constantly in 1-2 seconds (i can understand from my cursor and games) after using it for about 2-3 hours, but when I restart my computer it gets fixed. It doesn't heat too much its around max 80 degrees when gaming. What could be the problem? Even though I formatted it,
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Alienware
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Anybody has the same issue as I have? Both button doesn’t work when I press them?
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Alienware
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Just wondering what's the part number for 68 Watth battery for Alienware 15 R3 and where I can buy it from in Australia ? There're a lot of 3rd party vendors selling cheap battries but they dont work for more then a few months so this time I want to get a geniuene battery from Dell.
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Alienware
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Hello, I have an Alienware 15 R3 laptop with swollen battery. It happened all of a sudden and its almost cracked the chassy of my laptop. Since I do a lot of travelling and was looking for a way to have a powerful yet lighter laptop to carry around, I was wondering if I can simply remove the batter
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Alienware
Community Accepted Solution
checked out on Oct30th, a customize product that takes three days to build, and shipped on Nov 1st, totally acceptable and so far so good. But it still hasn't end transiting from China to UK (today is Nov 8th). I'm just wondering how long does everybody else's package take to transit?
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Alienware
Community Accepted Solution
Hello,I have an issue with my Alienware 17 R5, bought June 2019 running Windows 11. I haven't used the built-in keyboard for a few years as it is essentially a desktop with external monitor. However, I have now tried to boot into BIOS and find that the keyboard is dead, not only at boot, but always.
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Alienware
Community Accepted Solution
have any know how to fix the white line?
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Alienware
Community Accepted Solution
I'm trying to buy a replacement power cord for an X17 R1 laptop. When I searched on Dell's website I was only able to find a power cord that's compatible with an X17 R2. When I search the specs on this page, it lists two different possibilities, and I'm not sure which my system is compatible
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Alienware