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Docking Station - Which One?

I have a Dell Latitude 7490 and I've just been sent a Dell XPS for use at my new job. I want to buy a couple of external monitors and thought the best thing to do would be to buy a docking station so that I can easily switch between the two laptops by unplugging one and plugging the other (so I'd ha

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Community Accepted Solution

[Precision 3660 BIOS Attack] Dell Trusted Device | BIOS Events and IoA

After installing "Trusted Device Agent v6.1.2.0" to Dell, I looked at the Dell Trusted Device Dashboard to see the following: After clicking into the IoA for BIOS, I see the following: I started looking through Event Viewer and saw the following (the day after I'd done a complete re-install of Wi

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Community Accepted Solution

Optiplex 9010 Fan

I have an optiplex 9010 (with the large drawers) and I want to install a fan but I notice that this one has three inputs and the one on the PC has 5 and given that, it doesn't fit. Is there any pin with which I can connect that fan or can I only use the five fan?

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Community Accepted Solution

Closed

Admin password

Good night, i have a inspiron 5577, i recently had some security problems so i needed to set a password in my HD in case of the worst scenario, the problem is, i set an Admin password and the HD (system) password but i can only remember my system password, i can use my computer but i want to format

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Community Accepted Solution

Two Samsung SSD Firmware Updates from Dell.com Flagged as Malicious

Hello Dell Community, We came across two different alerts for two different Samsung SSD firmware updates from Dell.com and the child process is flagged as malicious. Parent process is flagged safe. I uploaded both files to our sandbox analysis tool and both reported no specific threat. Can you ass

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Official Solution

Log4J Vulnerability: Affected software?

I was wondering which. if any Dell software is affected by the Log4j Vulnerability CVE-2021-44228? I did find an article which linked to a list of the software. However I cannot get to the list as it simply says, "This article is permission based. Find another article.".

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Community Accepted Solution

Fraudulent email address beware

Confirmed by a dell representative that this email is not associated with any Dell employee or division. I’m not one to complain, but I am incredibly unhappy with my experience purchasing a laptop from Dell. The email sent to me contained my full name, DPID, and clearly they were able to get my emai

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Community Accepted Solution

Dell Security Management Server Services management Events Management not reaching remote syslog

I'm running the virtual appliance for Dell Security Management Server version 10.2.14. I have configured Events Management for "export to syslog" via tcp/514  and have tried both an ip address and fqdn to no avail.   I've confirmed that i can reach the SIEM system on tcp/514 so that

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Community Accepted Solution

DDPE MSI Installer

Hello, I'm trying to setup a as silent install script for Dell Encryption / DDPE. I found this helpful article that lists all CLI switches using the DDPE_XXbit_setup.exe or the "Dell Data Protection Encryption.msi" https://www.dell.com/support/manuals/en-ca/dell-data-protection-encryption/enterpri

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Community Accepted Solution

Dell Data Protection | Access cannot uninstall

I have an older Precision M6700 mobile workstation that has been updated from Win 7 Pro to Win 10. The system still has the old Dell Data Protection Access software and I would like to uninstall it and clean it out.  However, it does not exist in the Programs and Features control panel, and th

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Community Accepted Solution

DDP - Signed driver problem

Hi everybody, after installing DDP (Windows 10, Latitude E5570, clean install, latest firmware and drivers) all USB connections (I noticed it with a USB3 flash drive (SMI USB3.0 USB Device)) are not working anymore. The error code within the driver section is 52 - windows can not verify the digita

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Community Accepted Solution

Uninstalling Dell Data Protection Encryption to upgrade windows 10

Hi Whenever I try to update windows 10 I get an error message telling me to manually uninstall Dell Data Protection Encryption And to contact support to do so. I don't have the uninstallation program for some reason and don't want to randomly start uninstalling all my dell software on my laptop.

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Community Accepted Solution

Dell is trustworthy

Dell is everywhere around me. It is everywhere. Its excellent quality is trustworthy and its excellent service makes me a big fan of Dell. Even my website(https://www.ourdiploma.com/) is created by it.

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Community Accepted Solution

SCCM to update BIOS on Dell Latitude 7400

We have 14 models of Dell workstations. Three Optiplex models and 11 Latitude models are still in use and in warranty. I would like to be able to use SCCM to update the BIOS on these devices as a job that could be run manually from Software Center on the workstation. I have been unsuccessful in find

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Community Accepted Solution

Legitimacy of Dell website

Good morning Dell team, I'm working in Cyber Security sector, and encountered the below suspicious website that seems to be a phishing website as declared by several threat intelligence. As the information provided from the threat intelligence is not complete, I would like to have your confirmation

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Community Accepted Solution

FFE doesn't encrypt for smart card users

Hello, We are trying to start deploying Dell Encryption Enterprise to our laptops/tablets using Policy based FFE. It works successfully for our users that log into the laptop with their username and password.  However, users that log into their laptop with a smart card (using standard Windows

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Community Accepted Solution

Can't upgrade Management Server Virtual from 9.11 to 10.2

I'm having this problem: https://www.dell.com/support/article/us/en/19/sln314455/after-upgrading-dell-security-management-server-virtual-from-v911-to-100029-core-server-and-inventory-server-fail-to-start?lang=en Core server and inventory server won't start after upgrade.I tried calling Pro Support

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Community Accepted Solution

Can't silently deploy exe/msi since version 10

Hello I'm having trouble deploying DDPE since version 10. I can't seem to deploy this via GPO since it requires the user to be logged in. I've tried running the installation with the user logged in and it installs fine. However, when attempting to deploy it as a gpo at startup, it doesn't install.

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Community Accepted Solution

Unable to unlock, locked cached PBA user

Hi, We are testing using DDS for management of SEDs for a system operating in a Workgroup environment. At the moment 20 failed logons is the maximum that can be set before a user is locked out within the PBA.  My issue is that there seems to be no way to unlock that user in the PBA through th

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7.1K

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Community Accepted Solution

DDPE not decrypting all files

I have been having this problem lately that the decryption process isnt completely decrypting files. Alot of them are browser files (Firefox or Chrome) but there are alot of Windows files as well. I am running 8.17.2 and this one particular endpoint has been decrypting now for 2 days. I am not conne

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4.7K

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