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Wyse device agent cannot register to Wyse Managment Suite
Hello,
I have a trouble with add another Wyse device to Wyse Managment Suite. I have 7 device Wyse 5070 Thin Client with Windows 10 IoT. Agent Version is 14.6.10.4. My error is:
26.04.2024 12:07:33.586 I 6868 7 DNS_TYPE_TEXT : :####:syKK6AgcM6nR5ppMkisnEhqRMZK3+JTobEz9KBey3edOU5fDe4eUGDAv1M8AGeIZEv0ufbbw6zeASa4uQL5iIv3YF8prVreY76RskhAJqSKLCyC9vOrY/M18WWIaom1LqhfJL0tppiwd08Uwd/qQvQ==
26.04.2024 12:07:33.751 I 6868 7 Found MAC 1: :####:yHN8TXUZsYFqZUXnHm8jOn0tz3rTYnALkxNrCmY3dV9VXdg/sQnoM73zVp/aAfbWXz6ZN7k/vnp6GqTAlJZ2lg==
26.04.2024 12:07:33.765 I 6868 7 Ignore certificate validation ...
26.04.2024 12:07:33.793 E 6868 7 Unable to perform http request...
26.04.2024 12:07:33.797 E 6868 7 CCMConnectionData : :####:bDAzsk6TuWkl2oMHC9rLqYy00+v5b+4g0uDByyQedhVgC5uLl9nmKU41YHe00+HAB2RzfkZIMwXeHokwbcmFNkA2ong4uK9Z7g2lTUngwEQLCh9NlDhAe+HglSF7DirI60Rb++RROfQlOWX6U9cYsya+Z/K7lybKDTfPj4t0aQa55CQyGb0I/Kcv9yVNOZV9ewEJxrK3N3d9ffNJfvY9VyDKCHzSrzYn7u49Wcox9EiS6iRU0cKGk1OcEGptnMFkaN54JOUSdnET3UFako0/YF/2JiGnw6jqpAUAqy3r1Vjr882mZNmf97PkKcdyy0jQhD4S6qupZYJL1II+mQm9cA==
26.04.2024 12:07:33.800 I 6868 7 WebException returned ProtocolError - Remote server send: (400) request.
26.04.2024 12:07:33.803 E 6868 7 Server returned::####:ABj1mYH0KmXuMG288afpLp9Hw/J+g9oNsvQOy2ZmpoxoGLlx4Z5blFg0ar6ObPvZee7zHZzSrRV5bmHw0HYpag==
26.04.2024 12:07:33.806 E 6868 7 Unable to validate CCM server info!
26.04.2024 12:07:33.809 I 6868 7 Performing DHCP discovery
26.04.2024 12:07:33.840 E 6868 7 Discovery was not performed successfully. Error=CONFIGURATION_ERROR
26.04.2024 12:07:33.843 E 6868 7 PerformDiscovery : Discovery failed with error code CONFIGURATION_ERROR
26.04.2024 12:07:33.846 I 6868 7 DtcWDAService: Discovery Failed for : CCM
26.04.2024 12:07:33.857 I 6868 7 DtcWDAService: Will be waiting for 240 secs for next discovery to happen
26.04.2024 12:07:33.859 I 9084 1 IDLE
26.04.2024 12:07:33.863 I 9084 1 Enabling the controls
Can you help me?
buffalobound
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April 26th, 2024 12:41
Looks like you are using DNS_SRV discovery mode for registering the client. What happens when you try to manually using the WDA agent on the thin client try to register it?
SzymonPyrkosz
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April 26th, 2024 12:47
@buffalobound
Yes I use DNS_SRV discover. When I try register manually error is the same.
buffalobound
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April 26th, 2024 13:45
1) Is this pro or standard? If it is Pro, make sure your license has not expired
2) Is there a chance this device was already registered?
Check both the unregistered and the enrollment validation pending group
3) What WMS build is this?
SzymonPyrkosz
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May 6th, 2024 20:22
@buffalobound
Hello, sorry for not answer.
1) This is free version WMS
2)This device never registry on any WMS. Enrollment validation pending is empty
3)My WMS version is 4.2.1.8