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PowerEdge R320 iDRAC failed - Work around?
PowerEdge R320s can take a special module for the iDRAC. It is my understanding that without that iDRAC module physically installed, the machine is only running basic management.
Is the basic management a chip on the motherboard that can fail, and assuming that it can and it has, if you were to install a proper iDRAC module, would that bypass it, or would the failed chip prevent it from working?
(For context, we’ve got a R320 that we’re troubleshooting that is hanging during bootup. It’s possible that it isn’t the iDRAC causing the issue, but were trying to eliminate it as a possibility)
DELL-Erman O
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May 15th, 2024 08:18
Hello,
If the integrated iDRAC on the motherboard fails, installing a separate iDRAC module won't bypass the issue. The motherboard would likely need replacement. If the issue is with a separate iDRAC module, replacing it with a functioning one should resolve the iDRAC problem. However, it's important to note that a failing iDRAC module might not necessarily cause the bootup hang you're experiencing.
Please unplug the server, hold down the power button for about 15 seconds to discharge residual power, then plug it back in and start it up. You can try resetting the iDRAC by holding down the “i” button on the front of the server.
If the iDRAC is indeed the issue and cannot be recovered, replacing the system board might be necessary
You can do NVRAM_CLR https://dell.to/3WGv3EW
Hope that helps!