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How to pass feedback and suggestions to Dell?
How can we pass product or other feedback and suggestions to Dell?
I bought a Studio XPS in February, and I did receive an e-mail from dell requesting feedback on the product. Unfortunately the link did not work, and it was a "no reply" e-mail. I have searched around the Dell support pages and cant see anyway to give feedback other than specific order-related issues.
I would like to give some customer feedbnack on the technical support sites also.
Is there somewhere in these forums that Dell monitor foir such feedback?
Alexandra_P
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June 20th, 2009 10:00
Few ways to do it.
- If you want to post a review of your Studio XPS, you can do it on the product page - look next to the star ratings for "sign in to post a review".
http://www.dell.com/us/en/home/desktops/desktop-studioxps-435mt/pd.aspx?refid=desktop-studioxps-435mt&s=dhs&cs=19
- On most of the Dell support web pages, there's a link at the bottom for feedback about the particular page (it's small, but not too hard to find - it has an rotating +/- next to it).
- Or, if you have specific ideas for improvement, check out Dell's Ideastorm.
www.ideastorm.com
Obviously no guarantees you'll get any personal acknowledgement for any of these, but you can get in your 2c worth.