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LiSE-IT

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2 Posts

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March 4th, 2024 11:30

BIOS Update failed with Command update CLI on Latitudes

Im trying to deploy the BIOS update from a Latitude 5340 to 1.10.1 with command update using the cli.

BIOS password is correctly set in DCU.

dcu-cli.exe /applyUpdates -silent -outputLog={%SystemDrive%}\Driver\DCUOnline.log

It will be executed with administrative rights (All other drivers could be updated)

It could not be installed. I get the following error message.

message>Install Update: 0CDPR (BIOS)</message>
<trace/>
<data>
<Type>Install</Type>
<Process>DUP</Process>
<ReleaseID>0CDPR</ReleaseID>
<Name>Dell Latitude 5340 System BIOS</Name>
<VendorVersion>1.10.1</VendorVersion>
<Criticality>Urgent</Criticality>
<Date>February 07, 2024</Date>
<UpdateType>BIOS</UpdateType>
<Category>BIOS</Category>
<Reboot>No</Reboot>
<ExitCode>-1</ExitCode>
<Status>Failed</Status>
</data>
</LogEntry>
<LogEntry>
<serviceVersion>5.2.0.66</serviceVersion>
<appname>DellCommandUpdate</appname>
<level>Normal</level>
<timestamp>2024-03-04T11:32:06.630809+01:00</timestamp>
<source>Update.Operations.UpdateOperation.LogExecutionStatus</source>
<message>Install Update: 0CDPR (BIOS)</message>
<trace/>
<data>
<Type>Install</Type>
<Process>DUP</Process>
<ReleaseID>0CDPR</ReleaseID>
<Name>Dell Latitude 5340 System BIOS</Name>
<VendorVersion>1.10.1</VendorVersion>
<Criticality>Urgent</Criticality>
<Date>February 07, 2024</Date>
<UpdateType>BIOS</UpdateType>
<Category>BIOS</Category>
<Reboot>No</Reboot>
<ExitCode>4</ExitCode>
<Status>Failed</Status>
</data>
</LogEntry>
<LogEntry>
<serviceVersion>5.2.0.66</serviceVersion>
<appname>DellCommandUpdate</appname>
<level>Normal</level>
<timestamp>2024-03-04T11:32:31.568078+01:00</timestamp>
<source>Update.Operations.UpdateOperation.LogExecutionStatus</source>
<message>Install Update: 0CDPR (BIOS)</message>
<trace/>
<data>
<Type>Install</Type>
<Process>DUP</Process>
<ReleaseID>0CDPR</ReleaseID>
<Name>Dell Latitude 5340 System BIOS</Name>
<VendorVersion>1.10.1</VendorVersion>
<Criticality>Urgent</Criticality>
<Date>February 07, 2024</Date>
<UpdateType>BIOS</UpdateType>
<Category>BIOS</Category>
<Reboot>No</Reboot>
<ExitCode>4</ExitCode>
<Status>Failed</Status>
Its still on 1.8.1 and if im now searching for updates, it says the system is up-to-date.
Same problem with a Latitude 5540. 
<LogEntry>
<serviceVersion>5.2.0.66</serviceVersion>
<appname>DellCommandUpdate</appname>
<level>Normal</level>
<timestamp>2024-03-04T11:51:06.4781512+01:00</timestamp>
<source>Update.Operations.UpdateOperation.Install</source>
<message>Installing 'Dell Precision 3580 and Latitude 5540 System BIOS' [V5MVP]</message>
<trace/>
<data/>
</LogEntry>
<LogEntry>
<serviceVersion>5.2.0.66</serviceVersion>
<appname>DellCommandUpdate</appname>
<level>Normal</level>
<timestamp>2024-03-04T11:56:06.5296645+01:00</timestamp>
<source>Update.Operations.UpdateOperation.LogExecutionStatus</source>
<message>Install Update: V5MVP (BIOS)</message>
<trace/>
<data>
<Type>Install</Type>
<Process>DUP</Process>
<ReleaseID>V5MVP</ReleaseID>
<Name>Dell Precision 3580 and Latitude 5540 System BIOS</Name>
<VendorVersion>1.10.1</VendorVersion>
<Criticality>Urgent</Criticality>
<Date>February 07, 2024</Date>
<UpdateType>BIOS</UpdateType>
<Category>BIOS</Category>
<Reboot>No</Reboot>
<ExitCode>-1</ExitCode>
<Status>Failed</Status>
</data>
</LogEntry>
<LogEntry>
<serviceVersion>5.2.0.66</serviceVersion>
<appname>DellCommandUpdate</appname>
<level>Normal</level>
<timestamp>2024-03-04T12:01:06.4527615+01:00</timestamp>
<source>Update.Operations.UpdateOperation.LogExecutionStatus</source>
<message>Install Update: V5MVP (BIOS)</message>
<trace/>
<data>
<Type>Install</Type>
<Process>DUP</Process>
<ReleaseID>V5MVP</ReleaseID>
<Name>Dell Precision 3580 and Latitude 5540 System BIOS</Name>
<VendorVersion>1.10.1</VendorVersion>
<Criticality>Urgent</Criticality>
<Date>February 07, 2024</Date>
<UpdateType>BIOS</UpdateType>
<Category>BIOS</Category>
<Reboot>No</Reboot>
<ExitCode>-1</ExitCode>
<Status>Failed</Status>
</data>
</LogEntry>
<LogEntry>
<serviceVersion>5.2.0.66</serviceVersion>
<appname>DellCommandUpdate</appname>
<level>Normal</level>
<timestamp>2024-03-04T12:06:06.4942796+01:00</timestamp>
<source>Update.Operations.UpdateOperation.LogExecutionStatus</source>
<message>Install Update: V5MVP (BIOS)</message>
<trace/>
<data>
<Type>Install</Type>
<Process>DUP</Process>
<ReleaseID>V5MVP</ReleaseID>
<Name>Dell Precision 3580 and Latitude 5540 System BIOS</Name>
<VendorVersion>1.10.1</VendorVersion>
<Criticality>Urgent</Criticality>
<Date>February 07, 2024</Date>
<UpdateType>BIOS</UpdateType>
<Category>BIOS</Category>
<Reboot>No</Reboot>
<ExitCode>-1</ExitCode>
<Status>Failed</Status>
The update from the BIOS without DCU was working. Ive downloaded the file from the dell support page and started the process.

TechyT

1 Rookie

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1 Message

April 16th, 2024 18:07

I'm fighting this same thing.  My problem is, I can't figure out how to put in the current BIOS password.  If it has no password, then this works.  Maybe it can help you?

"C:\Program Files\Dell\CommandUpdate\dcu-cli.exe" /applyUpdates -updateType=bios,firmware

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