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1 Rookie

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4 Posts

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May 1st, 2024 15:50

Refund

I've been waiting for my refund for 4 months now, the two times I've called I get the run around. Yet nothing is actually sent to my bank account. How long does a refund take ? 

Moderator

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25.1K Posts

May 1st, 2024 15:59

Hi, 

 

Thanks for contacting Dell social media customer care! 

 

We apologize knowing the inconvenience over the refund related query. 

 

Kindly send direct messages with your Dell order number, registered name and email for us to locate your records and investigate.

 

We will assist you further!

 

Regards,

Alam

 

Moderator

 • 

25.1K Posts

May 1st, 2024 16:00

Hi, 

 

We apologize knowing the inconvenience over the refund related query. 

 

Kindly reply to the direct messages sent with your Dell order number, registered name and email for verification purpose.

 

We will investigate on your refund issues and assist you!

 

Regards,

Alam

 

1 Rookie

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4 Posts

May 1st, 2024 19:34

@DELL-Cares​ How do i send direct messages? 

Moderator

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25.1K Posts

May 2nd, 2024 09:07

Hi, Greetings for the Day! Kindly reply to this direct message with the requested details, we will review the case and assist you. Regards, Alam

1 Rookie

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4 Posts

May 2nd, 2024 13:16

@DELL-Cares​ Order Number <Your private data was removed from public view. DELL-Admin>

(edited)

1 Rookie

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4 Posts

May 3rd, 2024 21:49

Hello, any update on my refund? 

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