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Aurora R11, Bluetooth not working
Bluetooth suddenly lost function, this early morning, Bluetooth could not been found on this pc. Microsoft tried to help to install bluetooth 3 times, but still not working, the suggest me that I should connect with Dell to get the compatible bluetooth driver.
Chino de Oro
5 Practitioner
5 Practitioner
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5.1K Posts
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May 10th, 2024 04:06
To receive assistance from Dell chat support, they need to verify the warranty status and ownership. Then you must troubleshoot with them. Click the "Get Help Now" icon on the right to start a live chat session. If already out of warranty, click here for the Dell out of warranty offering.
To receive help from Community users, you must provide specific computer model, operating system (Windows version), and hardware info (Bluetooth).
For a general troubleshooting, unplug and remove AC power from system. Press and hold power button for 30 seconds. Reapply power and boot the machine up, remove (uninstall) any Bluetooth driver from Device Manager, then reboot system and run a scan for hardware change. Maybe the device (Bluetooth) will be recognized again.
DELL-Chris M
Community Manager
Community Manager
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54.4K Posts
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May 10th, 2024 13:21
Found it and updated title. It's an out of warranty 2020 Aurora R11 with Windows 10 Home and the DW1810.
(edited)