Now updated quarterly, this publication provides you with new and recently revised information and is organized in the following categories; Documentation, Notifications, Patches, Product Life Cycle, Release, Knowledge Base Articles.

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Knowledgebase Articles

New 

 

233590 - Is it possible to reset the password of QVwUser1 in Application Pool 'QuestWebAccess'?

The QVwUser1 account is used in Application Pools | QuestWebAccess | Advanced Settings | Identity . Can the password be reset?

Created: October 12, 2017

 

233661 - Mandatory Hotfix 654624 for 8.6 MR3 Mac Connector

This cumulative mandatory hotfix addresses the following issues: Microphone redirection improvements UI fixes DI mode fixes BYOD fixes The...

Created: October 13, 2017

 

234060 - Unable to launch the Management Console and Connection Broker are down

The situation is as follow: Unable to start the vWorkspace Management Console, it fails with following error <img alt="The vWorkspace system...

Created: October 26, 2017

 

234432 - Mandatory Hotfix 654693 for 8.6 MR3 Linux Connector

This mandatory hotfix addresses the following issues: Fixes and improvements of the Multiple Monitors mode Fixes and improvements of the...

Created: November 9, 2017

 

236133 - Mandatory Hotfix 654816 for 8.6 MR3 Connection Broker

This is a Mandatory hotfix and can be installed on the following vWorkspace roles: Connection Broker Please see the full Release Notes...

Created: December 22, 2017

 

236134 - Mandatory Hotfix 654817 for 8.6 MR3 Management Console

This is a Mandatory hotfix and can be installed on the following vWorkspace roles: Management Console Please see the full Release Notes...

Created: December 22, 2017

 

236138 - Mandatory Hotfix 654818 for 8.6 MR3 Web Access

This is a Mandatory hotfix and can be installed on the following vWorkspace roles: Web Access Please see the full Release Notes attached...

Created: December 22, 2017

  

236140 - Mandatory Hotfix 654819 for 8.6 MR3 Windows connector

This is a Mandatory hotfix and can be installed on the following vWorkspace roles: Windows Connector Please see the full Release Notes...

Created: December 22, 2017 

 

 

 

Revised

 

 147847 - After updating PNTools user is presented with a blank screen on login.

After updating PNTools user is presented with a blank screen on login. 

Revised: October 2, 2017

 

147847 - After updating PNTools user is presented with a blank screen on login.

After updating PNTools user is presented with a blank screen on login. 

Revised: October 2, 2017

 

69164 - Possible communication errors when connecting from a Thin Client.

When connecting from a Thin Client that has Symantec Endpoint Protection installed it is possible that the AppPortal will display one of the...

Revised: October 13, 2017

 

63553 - AppPortal/Web client cannot communicate with farm over SSL on Thin Client machines

vWorkspace client software cannot connect from Thin Client machines to the farm through SSL. Communication from normal client OS (XP/Vista/7) is...

Revised: October 13, 2017

 

232952 - Mandatory Hotfix 654338 for 8.6 MR3 Management Console

This is a Mandatory hotfix and can be installed on the following vWorkspace roles: Management Console   Please see the full Release Notes...

Revised: October 13, 2017

 

233590 - Is it possible to reset the password of QVwUser1 in Application Pool 'QuestWebAccess'?

The QVwUser1 account&nbsp; is used in Application Pools | QuestWebAccess | Advanced Settings | Identity . Can the password be reset?

Revised: October 27, 2017

 

234044 - Mandatory Hotfix 654658 for 8.6 MR3 Android Connector

This mandatory hotfix addresses the following issues: Support of Android 8.0 Oreo Support of the split-screen mode UI fixes Overall...

Revised: October 26, 2017

 

77059 - Naming Conventions for new VDIs not working

Revised: November 2, 2017

 

207588 - What are requirements for the instant provisioning?

After performing VDI deployment using instant provisioning method, the provisioned VDI did not change its name and seems like it's not joined domain.

Revised: November 2, 2017

 

77233 - Operating Systems supported by Linux Connector

Which Linux Operating Systems are supported for use with the Linux Connector?

Revised: November 13, 2017

 

96796 - In larger vWorkspace environments, users may experience timeouts when logging in when connection

Revised: November 16, 2017

 

56803 - HowTo: Enable Connection Broker Logging

Steps to enable Connection Broker logging in vWorkspace

Revised: November 16, 2017

 

84706 - Add Connection Broker Servers

Revised: November 16, 2017

 

105373 - Video: How to Enable Diagnostics in vWorkspace 8.0

How to use the diagnostic tool in vWorkspace 8.x.

Revised: November 28, 2017

 

108104 - vWorkspace mapped printers are disappearing from view and the users are no longer able to print

vWorkspace mapped printers are disappearing from view and the users are no longer able to print. When the users launch their vWorkspace session...

Revised: November 29, 2017

 

58869 - Error "Couldn't send message to remote computer -failed to respond (10060)"

When trying to deploy MSI packages to VDIs, the following error occurs "Couldn't send <g class="gr_ gr_9 gr-alert gr_gramm gr_inline_cards gr...

Revised: December 4, 2017

 

67742 -  Changes to the RDP connectivity when using vWorkspace WAN Acceleration (EOP Xtream)

vWorkspace WAN Acceleration (EOP Xtream) can be enabled in one of 2 modes or disabled altogether, changing the state of this feature makes changes...

Revised: December 27, 2017

 

Product Life Cycle - vWorkspace