Updated monthly, this publication provides you with new and recently revised information and is organized in the following categories; Documentation, Notifications, Patches, Product Life Cycle, Release, Knowledge Base Articles.
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This is an optional hotfix for the vWorkspace Windows Connector. Below is the list of issues addressed in this hotfix: Client proxy...
Created: January 2, 2017
223804 - Local Printer Issue - slow printing
When using the Universal Printers setting to redirect local printers it may be slow to print large documents.
Created: January 9, 2017
224064 - Quest Data Collector service crashing and will not restart on a session host
The Quest Data Collector service (pndcsvc.exe) has crashed and will not restart on a session host. Users are not able to connect.
Created: January 11, 2017
224308 - Hyper v host showing offline and unable to initialize.
Hyper-V host fails to initialize and are showing offline. The following message may be seen in the vWorkspace console: Remote computer...
Created: January 12, 2017
225345 - Error creating VDI when using txt file to generate names.
When I try to create a new VDI the following errors may be seen and the computers are not created: Object variable or with block variable...
Created: January 27, 2017
225412 - How to make vWorkspace more tolerant of a bad network
When a network is known to be having issues, is there a setting that can help the vWorkspace Connection stay connected during packet drops
Created: January 30, 2017
223596 - Optional Hotfix 653806 for 8.6 MR2 Connection Broker
This is an optional hotfix for the vWorkspace Connection Broker. Below is the list of issues addressed in this hotfix: Broker service...?
Revised: January 3, 2017
223593 - Optional Hotfix 653818 for 8.6 MR2 Windows Connector
Revised: January 4, 2017
76366 - Is "SessionRoamingMode" configurable in the vWorkspace Console?
Is it possible to enable session roaming from the vWorkspace console?
Revised: January 6, 2017
155517 - What are the Requirements for a Connector Broker 8.5?
What are the requirement to deploy the Connection Broker properly?
Revised: January 13, 2017
156426 - How to prevent F11 from opening Full Screen Mode with HTML5.
How to prevent Web Browser from running in Full Screen mode while using HTML 5. This setting is not part of vWorkspace but can be setup with a...
213101 - iPhone vWorkspace client using poor screen resolution.
When using the vWorkspace Client for iPhone (latest version), the screen resolution we receive is very poor and does not match the resolution...
214733 - How to manually remove the Quest vWorkspace Catalyst
How to manually remove the Quest vWorkspace Catalyst from Hyper-V server
186114 - Media Player content is not displayed properly or is slow and jerky
When using vWorkspace VDI on LAN connection, the multimedia content like MP4 video or MP3 audio quality is low, jerky and generally...
157585 - Printers not showing up in after enabling profile management
When having Network Printers added via the vWorkspace Management Console, those disappear after enabling the User Profile Management and...
204908 - What are the supported screen resolution supported by vWorkspace for Windows?
Up to which resolution can vWorkspace 8.5+ support
213400 - Optional Hotfix 648071 for 8.6 MR2 vWorkspace Monitoring and Diagnostics Released
This is an optional hotfix and can be installed on the following vWorkspace roles Monitoring and Diagnostics This release provides support for...
Revised: January 18, 2017
129226 - Video - How to install and configure RDP8
RDP8 can bring extra performance to the RDP experience. This article will show how to install and configure RDP8 and make sure it works...
Revised: January 24, 2017
74591 - How To: Add a Virtualization Server Connection.
How to Add a Virtualization Server Connection (Management Server) in the vWorkspace Management Console
Revised: January 26, 2017
82227 - How to merge / combine licenses?
When adding a new license into vWorkspace it replaces the old licenses.
92116 - How to enable pnshell logging for all users on every login.
How to enable pnshell logging for all users on every login.
128849 - What is the default PNADMIN password?
vWorkspace has been installed using a simple installation. Trying to add a new TS/RDSH machine is asking for PNADMIN password.
97690 - Will I be able to configure vWorkspace to use a mirrored SQL database, is this supported?
Can vWorkspace be configured to use a mirrored SQL database, has this been fully tested, is it a supported configuration?
184043 - EventId 1 pnterm rdpdd.dll not supported
On a Windows Server 2008r2 RDSH the following warning may be seen in the event log and graphics acceleration does not appear to work: <img alt...
205708 - Flash acceleration does not work on Windows Server 2012 R2 Data Center
Flash acceleration does not work on Windows Server 2012 R2 Data Center.
70232 - Warning: Remote Computer belongs to another vWorkspace installation (has a different public key)
When attempting to initialize the VDI's / VM's in a Computer Group, the following warning is displayed: Warning: Remote Computer...
126752 - vWorkspace Optional Hotfix 342720 Version 8.0.1521 MR1 for Linked Cloning
This is an optional hotfix to address the following issue - Linked Cloning fails with vSphere 5.5. It can be installed on the following...
122725 - vWorkspace Optional Hotfix 349219 Version 8.0.1505 for MR1 Java Connector
This is an optional hotfix to address an issue where session does not launch if client is updated to JRE Version 7 Update 51. Note: This...
Revised: January 27, 2017
129159 - vWorkspace Optional Hotfix 372144 Version 8.0.1539 for Java Connector
This optional hotfix addresses a couple of issues with the Java connector: Automatic logon flag is set even when credentials are not specified...
131760 - How to enforce two factor authentication for all External clients but not for internal clients
Is it possible to enforce two-factor authentication (2FA) for ALL Internet clients - regardless of if they connect via the external Web Interface...
127785 - vWorkspace Optional Hotfix 362760 Version 8.0.1535 for Web Access
This is an optional hotfix that addresses Web access issues and can be installed on the following vWorkspace roles: Web Access Refer to the...
124618 - Error: "This key is already associated with an element of this collection (H1C9)"
Error: "This key is already associated with an element of this collection (H1C9)" when trying to log into the vWorkspace console and prevents...
124771 - How to add a disclaimer to AppPortal?
Having a Legal notice /Disclaimer appear within the VDI delays login and can prevent Seamless Apps appearing. This article will show...
125990 - HOWTO: Remove TS/RDSH from the vWorkspace farm
How to properly remove Terminal Server/RDSH from the vWorkspace farm?
120650 - Session is logged in using local credentials rather than credentials provided
You may see an issue where the local credentials are passed through to the remote machine rather than the manually provided credentials in...
121153 - Instant Provisioning - DNS Configurations do not duplicate when cloning a master template
When using Instant Provisioning: User creates a master template to be duplicated when cloning their machines into a vWorkspace / IT...
122388 - RDSH hosted applications crash with faulting module PNMICSRV.dll
122723 - vWorkspace Optional Hotfix 346414 Version 8.0.1510 MR1 for EOP Print
This is an optional hotfix that addresses issues with EOP Print and can be installed on the following vWorkspace roles: PNTools Windows...
149881 - How do I upgrade my license to version 8.5
I have an existing vWorkspace license for 8.0.1 (or earlier) how do I update the license to an 8.5 compatible one?
Revised: January 30, 2017
152937 - vWorkspace 8.5 system requirements
vWorkspace 8.5 System Requirements document
157976 - vWorkspace 8.6 System Requirements
vWorkspace 8.6 System Requirements document
157993 - Mandatory Hotfix 473524 Version 8.5.2019 for Connector Broker
This is a MANDATORY hotfix for the Connection Broker. Refer to the release notes for complete list of issues addressed in this release. This...
137992 - Mac Connector 7.7 System Requirements
What are System Requirements for the Mac Connector 7.7?
139594 - vWorkspace connector shrinks the text when printed
When a print operation performed via vWorkspace connector 8.x, the texts appears to have shrunk on the paper. EOP Print feature is being utilized...
142309 - Instant Provisioning will not run vbs files in the vbscripts folder.
Using Instant Provisioning and the VBScript, wsus.vbs, does not get executed. The Instant Provisioning works except for the execution of the WSUS...
142781 - vWorkspace Optional Hotfix 420210 Version 8.0.1592 for SQL Server performance
This is an Optional Hotfix that replaces Hotfix 375611 and addresses issues with SQL Server performance. Refer to the Release Notes for details...
180745 - Mac Connector 8.6 System Requirements
Mac Connector 8.6 System Requirements document
146365 - vWorkspace Connector 8.5 System Requirements
What are system requirements of the vWorkspace Connector 8.5?
147847 - After updating PNTools user is presented with a blank screen on login.
After updating PNTools user is presented with a blank screen on login.
148041 - Installing and Setting up VDE for Linux
This document includes information about installing and configuring the vWorkspace Virtual Desktop Extensions (VDE) for the Linux environment.
118677 - ClickOnce Application fails to run when connecting via vWorkspace Client
122007 - How to install a license key for vWorkspace.
The steps below will describe how to install a license key for vWorkspace.
130734 - vWorkspace Web access and Dell Password Manager integration error "The resource cannot be found"
When enabling Dell Password Manager on vWorkspace web access it cannot open the page. The user will be presented with the error Server...
122008 - Poor Performance with Internet Explorer 11 and Flash
Poor performance is experienced when utilizing Internet Explorer 11 and Flash Media content on published websites.
150440 - How have connector downloads for Web Access changed in vWorkspace 8.5?
In previous versions prior to 8.5 the web access site would have a separate downloads section. The automatic downloading has changed and I can't...
150600 - Mandatory Hotfix 436565 Version 8.5.2004 for Windows Connector and Web Access
This is a MANDATORY hotfix for Windows Connector and Web Access. Note: This hotfix replaces previously released Hotfix 427884...
225345 - Error creating vdi when using txt file to generate names.
When I try to create a new vdi the following errors may be seen and the computers are not created: Object variable or with block variable...
Product Life Cycle -vWorkspace
Revised: January 2017