Updated monthly, this publication provides you with new and recently revised information and is organized in the following categories; Documentation, Notifications, Patches, Product Life Cycle, Release, Knowledge Base Articles.
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187052 - Optional Hotfix 594019 for 8.6 MR1 Web Access
This is an optional hotfix and can be installed on the following vWorkspace role: Web Access Revised: February 16, 2016
186524 - Mandatory Hotfix 591746 for vWorkspace 8.6 MR1 Windows Connector
This is a Mandatory hotfix and can be installed on the following vWorkspace roles – Windows Connector. Please see the full Release Notes...
Created: February 3, 2016
Dell Software Support Product Release Notification – vWorkspace 8.6.1
Type: Patch Release Created: January 7, 2016
New Knowledgebase Articles
190412 - Quick start tool SQL installation fails.
Quick start tool fails during the SQL installation stage. The log states “The specified sa password does not meet strong password...
Created: March 23, 2016
190446 - Is there a way to update App Portal without visiting the web access site?
How to update App Portal version for users that do not use the web access site to access vWorkspace.
Created: March 24, 2016
190369 - When users logs in, they are prompted to select vWorkspace Farm location
Users are getting prompted to select vWorkspace Farm location even though only one location was defined.
190956 - Websites are giving users error: "newtonsoft.json.serialization error 500"
vWorkspace websites are not loading after Microsoft updates. Error 500: “newtonsoft.json.serialization” is produced.
Created: March 28, 2016
189004 - "An Error (193) occurred while creating user logon. This initial program cannot be started:
When launching a published app from a Thin Client you receive the message: "An Error (193) occurred while creating user logon. This initial...
Created: March 4, 2016
187341 - WSM 8.6.0 System Requirements document
WSM 8.6.0 System Requirements document
Created: February 18, 2016
187135 - Users are unable to change screen resolution in the remote session. Parameter is greyed out.
Users are connecting to the published desktop app but are unable to change resolution in the remote session because it’s greyed out.
Created: February 16, 2016
187157 - Lync VDI plug-in and Office 365
Can the Lync 2013 plugin for VDI be used with Office 365 in vWorkspace?
186432 - Where can the Desktop Optimizer for vWorkspace can be found.
Where can the Desktop Optimizer be downloaded from?
Created: February 2, 2016
186864 - Logons hang after password reset
After a password change a user is not able to logon to a windows 8.1 VDI or a Server 2012 r2 RDSH. The logon process appears to hang.
Created: February 10, 2016
187024 - Secure-IT logging is creating files even though logging option is disabled
Users have been reporting lagging in their vWorkspace sessions. An investigation discovered that logging was enabled on the secure gateway. Logging...
Created: February 12, 2016
186659 - Detection of the connector in the web browser hangs.
When the detection of the connector is in progress in the web browser after a while it hangs and nothing happens. Clearing cookies and internet...
Created: February 5, 2016
186849 - Unable to login to management console - Failed to activate control
vWorkspace management console has suddenly stopped working. It can no longer be launched, error: An unexpected error has occurred in the...
Created: February 9, 2016
185844 - Unknown error 0xD37E000 (1925718016) trying to reset HyperCache
Created: January 22, 2016
185778 - Error encountered at logon "An unexpected error has occurred in the program. A database or network error has occurred (H80004005) Method '~' of object '~' failed."
During logon you encounter the following error: “An unexpected error has occurred in the program. A database or network error has occurred...
Created: January 21, 2016
185987 - Understanding VM Host Load
How to understand the VM Host (Load) statistic. It regularly spikes to 100% and would like to understand if this is normal, if so, why, how can we...
Created: January 26, 2016
185774 - What is the difference between Silo and Global Scopes in User Profile Management?
When setting up user profile management (formally called Metaprofiles), why do session hosts or computer group still need to be added to a silo...
186114 - MediaPlayer content is not displayed properly or is slow and jerky
When using vWorkspace VDI on LAN connection, the multimedia content like MP4 video or MP3 audio quality is low, jerky and generally...
Created: January 28, 2016
185904 - HyperV VDI Template import after upgrade to 8.6.1
After upgrade to 8.6.1, the import of a golden Image creates an error. GetVirtualMachineInfo Failure to retrieve VM Information.
Created: January 25, 2016
185179 - Graphics Acceleration does not work with RDP 8
When connecting to a Windows 2008 or 2008r2 server from a Windows client with RDP8 installed and graphics acceleration (GA) turned on in the...
Created: January 12, 2016
185237 - Error launching application. There are no available terminal servers to connect to at this time. Please report this message to your system administrator. (-2147019860)
185415 - RDP Session Timeouts not logging idle users off
Idle sessions from users are supposed to timeout and logoff after the configured time through Group Policy. Currently they appear to not be logging...
Created: January 14, 2016
184923 - Management console does not open under specific admin account
vWorkspace Management console is prompting for ODBC parameters when ran under specific accounts. These accounts are members of the Domain Admins...
Created: January 7, 2016
185295 - Error Failed to translate username when trying to change password with the password reset service
When trying to reset a password with the password reset service the error “Failed to translate username” may be seen. When enabling...
Created: January 13, 2016
Product Life Cycle -vWorkspace