Updated monthly, this publication provides you with new and recently revised information and is organized in the following categories; Documentation, Notifications, Patches, Product Life Cycle, Release, Knowledge Base Articles.
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181719 - VDI provisioning fails: CreateVM: Failed to create VM from provided information
VDI provisioning fails with the following error in the Connection Broker Logs 2015-11-16 15:41:57.805 - 1596 - 6128 - Broker - INFO...
Created: November 20, 2015
180997 - Troubleshooting VMware Full Clone with Instant Provisioning
When performing Full Clones in VMware, even if the Instant Provisioning Guest Customisation is selected, we leverage VMware Guest Customisation...
Created: November 13, 2015
181041 - Error uninstalling Connector. Error: "Component MSINET.OCX or one of its dependencies not correctly registered"
When uninstalling vWorkspace Connector, the uninstallation process may fail, producing the following error dialog: Error: Component MSINET...
182062 - Setting up or configuring website errors with An unexpected error has occurred
When setting up a new website or amending the original site an error occurs when selecting finish and completing the changes. An unexpected error...
Created: November 24, 2015
180745 - Mac Connector 8.6 System Requirements
Mac Connector 8.6 System Requirements document
Created: November 10, 2015
182518 - USB drive redirection with ThinShell
When connecting USB storage devices, the most efficient method is to use Drive Redirection not USB redirection. This article shows how to set...
Created: November 26, 2015
182486 - Best practices for User Profile Management (MetaProfiles)
Most issue with User Profile Management are due to the user's profile being too large as a result of too much being captured
181489 - VDI get provisioned but lose network connection before connecting to Connection Broker
In an environment using Symantec Endpoint, a low percentage of VDI get provisioned and receive an IP address but do not get online. The...
Created: November 19, 2015
181497 - VMware migrations cause disconnection with Wyse Terminals
VMware Host migrations of VDI is causing desktop session disconnection; For security at remote locations, the Wyse terminals have...
180461 - Connection Broker service is using 100% of the CPU
Connection Broker service is configured with both HTTP and HTTPS protocols and sometimes is using 100% CPU when users are accessing it over HTTPS...
Created: November 4, 2015
180476 - Application windows fall under the Windows taskbar in Windows 2012R2 and Windows 8.1 Desktops
When a user disconnects their session and then reconnects to the session, application windows overlap or fall under the Windows taskbar...
Created: November 5, 2015
180700 - How to change a remote port on terminal server.
Customer would like to change default port number 3389 of RDP to a custom port via registry change.
Created: November 9, 2015
181327 - Blank screen when connecting through HTML5 connector
When trying to connect to any published applications using the user is presented with a black screen and does not logon.
Created: November 18, 2015
181313 - User login is taking a long time due to multiple pinning/unpinning shortcut
The user login time is taking a long time The pnshell logs contains a large amount of pinning and unpinning shortcut. These actions are...
Created: November 17, 2015
182253 - Poor performance with using EOP USB to redirect USB drive
When using EOP USB to redirect a USB drive or memory stick to a VDI redirection is sporadic the data transfer rate is poor when it is redirected.
Created: November 25, 2015
182277 - HTML5 access not working. Users get black screen.
180501 - Removing Icon Layout from Web Access Site
When creating a new website the setting "allow users to override the default layout settings" is not enabled, but the option to change the layout...
181975 - HTML5 Error: The Initial program cannot be started when using arguments
When attempting to launch an App via HTML5 connector. If the app has arguments, the launch will fail with "The Initial program cannot be started"
Created: November 23, 2015
179125 - Cumulative Hotfix 491413 for 8.6 vWorkspace Instant Provisioning
This is a MANDATORY cumulative hotfix for vWorkspace Instant Provisioning. Note: Refer to the release notes attached below for...
Revised: November 2, 2015
179801 - INTERNAL: Connector installer for IE adding AppPortal shortcut to desktop.
In a version of Connector 8.5, the comportment when running VASCLIENT32T differs between Chrome, Firefox and Internet Explorer. For Chrome...
Revised: November 18, 2015
180893 – How to use multiple websites with one Connection Broker & Secure IT
How to use multiple WebAccess sites with single vWorkspace Connection Broker and single Gateway server.
60359 - The 'My Documents' folder is displayed upon connection to a VDI session
When logging into a VDI computer via a vWorkspace connection the My Documents folder is opened in a Windows Explorer window on the desktop. This...
Revised: November 19, 2015
157429 - Cumulative Hotfix 491413 for 8.6 vWorkspace Connection Broker
This is a MANDATORY cumulative hotfix for vWorkspace Connection Broker. Note: This is a cumulative hotfix for 475186 and 491413...
150300 - vWorkspace Optional Hotfix 372969 version 8.0.306.1595 for RDSH, Print Server, PNTools and Connector released
This is an optional hotfix and can be installed on the following vWorkspace roles -
Revised: November 4, 2015
151525 - vWorkspace 8.5 is it compatible with SQL 2014?
Is SQL 2014 supported as a database platform for the vWorkspace database?
Revised: November 27, 2015
157993 - Mandatory Hotfix 473524 Version 8.5.2019 for Connector Broker
This is a MANDATORY hotfix for the Connection Broker. Refer to the release notes for complete list of issues addressed in this release.
94823 - Error: virtualization management did not report a valid ip address for computer
After deploying VDI machine on VMware platform you may receive error “virtualization management did not report a valid ip address for...
Revised: November 23, 2015
53711 - Auto-configuration of vWorkspace Connectors
Auto-configuration of vWorkspace Connectors
81304 - Internet Explorer Redirection
Revised: November 12, 2015
176333 - Credentials are not saved in IE 10 anymore
Credentials saved in Internet Explorer 10 are not saved by the User Profile Management while this was working with the previous versions.
181314 - Is pnshell a multi-thread application
Is pnshell.exe a multi-thread application?
120650 - Session is logged in using local credentials rather than credentials provided
You may see an issue where the local credentials are passed through to the remote machine rather than the manually provided credentials in...
149124 - Why are there no USB components within a vWorkspace RDSH role install?
There is no “Quest Software USB Virtual Hub Terminal Server Service”; or similar running on the server, nor any drivers or systrays. I'...
Product Life Cycle -vWorkspace