Updated monthly, this publication provides you with new and recently revised information and is organized in the following categories; Documentation, Notifications, Patches, Product Life Cycle, Release, Knowledge Base Articles.

 

Knowledgebase Articles

156914 - Mandatory Hotfix 475148 Version 8.6.2714 for Windows Connector

This is a MANDATORY hotfix for vWorkspace Windows Connector. Note: Refer to the release notes for complete details. This release...

Created: August 11, 2015

 

157429 - Mandatory Hotfix 475186 for 8.6 vWorkspace Connection Broker

This is a MANDATORY hotfix for vWorkspace Connection Broker. Note: Refer to the release notes for complete details. This release...

Created: August 24, 2015

 

157502 - Virtual IP is not working on Hyper-V based VM

Virtual IP is not working properly on Server 2012, which is VM on Hyper-V host.

Created: August 25, 2015

 

157089 - Issues with managed application assignment for groups from Active Directory.

When using kerberos authentication in AppPortal the application list is not updated when a user is added or removed from a group to which an...

Created: August 14, 2015

 

156959 - VWorkspace 8.6 Hotfix Summary

This document will help you determine which hotfixes should be applied in your vWorkspace 8.6 environment.

Created: August 11, 2015

 

156704 - Network drive mapping fails when configured to map \\servername\rootshare

Network drive mapping fails when \\servername\rootshare path configured on vWorkspace console, but the same configuration works when the...

Created: August 5, 2015

 

156595 - Outlook startup and MSTSC connection is being delayed when Symantec PGP is present

It has been reported that when Symantec PGP encryption solution client is installed on the terminal services server, Outlook 2013 starts up and...

Created: August 3, 2015

 

156595 - Outlook startup and MSTSC connection is being delayed when Symantec PGP is present

It has been reported that when Symantec PGP encryption solution client is installed on the terminal services server, Outlook 2013 starts up and...

Created: August 3, 2015

 

157585 - Printers not showing up in after enabling profile management

When having Network Printers added via the vWorkspace Console, those disappear after enabling the User Profile Management and saving the Printer...

Created: August 27, 2015

 

157280 - Copy and pasting between local Excel and vWorkspace Excel does not work

Excel doesn’t allow the normal copy + pasting between workbooks. This happens even with two separate instances of Excel running locally (Excel...

Created: August 19, 2015

 

156636 - How to add the correct URL for custom downloads

When adding a Custom Download link to a Website, what is the recommended URL format

Created: August 4, 2015

 

66641 - Thinshell not showing USB drives when connected to remote session

When using ThinShell to connect to a remote Terminal Server or VDI session the connected USB drives do not show as connected. The ThinShell XML...

Revised: August 21, 2015

 

77145 - Error: "Action failed: Caught message-less java exception"

Revised: August 14, 2015

 

151225 - Reporting - Total number of logged on users into a VDI every day / month

How can I get a report for the total number of logged on users on a daily basis? Is there a way to know this figure, not the current number of...

Revised: August 20, 2015

 

147775 - Printing from HTML5 Connector

Printing within the HTML5 Connector is either poor quality or does not work.

Revised: August 27, 2015

 

156595 - Outlook startup and MSTSC connection is being delayed when Symantec PGP is present

It has been reported that when Symantec PGP encryption solution client is installed on the terminal services server, Outlook 2013 starts up and...

Revised: August 6, 2015

 

85618 - Error “Because of a protocol error detected at the client (code 0x1104), this session will be disconnected

No connection is made and RDP session doesn’t start at all. Popup dialog with “protocol error” is shown immediately. Issue only...

Revised: August 12, 2015

 

116259 - vWorkspace 8.0 MR1 Hotfix Summary

Revised: August 5, 2015

 

131760 - How to enforce two factor authentication for all External clients but not for Internal clients

Is it possible to enforce two-factor authentication (2FA) for ALL Internet clients - regardless of if they connect via the external Web Interface...

Revised: August 14, 2015

 

156595 - Outlook startup and MSTSC connection is being delayed when Symantec PGP is present

It has been reported that when Symantec PGP encryption solution client is installed on the terminal services server, Outlook 2013 starts up and...

Revised: August 6, 2015

 

67906 - vWorkspace and Reporting - Does vWorkspace provide assistance for creating custom reports?

The reporting and logging functionality allows customers to leverage data gathered by vWorkspace to create real-time and historical reports on...

Revised: August 20, 2015

 

157653 - vWorkspace 8.5 USB 3.0 Drives Not Redirecting

vWorkspace Connector is not redirecting USB 3.0 drives to the virtual machine while USB 2.0 drives redirect properly. This issue occurs with...

Revised: August 28, 2015

 

104792 - When using Universal Printing, how can the native printer settings be used?

When using Universal Printing, how can the native printer settings be used?

Revised: August 21, 2015

 

156669 - Optional Hotfix 477527 Version 8.0.1608 for Connection Broker for slow logins

This is an optional hotfix to address an issue where database connections can deadlock under heavy load causing slow logins.

Revised: August 5, 2015

 

157593 - Optional Hotfix 472417 for vWorkspace 8.5 Windows Connector Released

This is an optional hotfix and can be installed on the following vWorkspace roles - Windows Connector

Revised: August 28, 2015

 

94970 - Restrictions Remain Applied After User is Removed From the Default User Policy

Revised: August 27, 2015

 

125979 - Does vWorkspace support Chromebook? (ChromeOS)

How to utilize Chromebooks (ChromeOS) to access to vWorkspace published resources.

Revised: August 5, 2015

 

156539 - vWorkspace Management Console unable to communicate with VCenter

Cannot reset, initialize, etc....from console. Get the following error: SSL handshare Exception. Remote host closed connection during handshake Our...

Revised: August 26, 2015

 

156294 - Windows printer mapping does not work with EasyPrint

User’s printers are mapped with an EasyPrint driver when user is connecting with MSTSC.EXE (Microsoft RDP client). However, same printers from...

Revised: August 26, 2015

 

74074 - How to create a PDF Printer.

How to create a PDF Printer.

Revised: August 19, 2015

 

155362 - Web Access connector user preferences override settings lost.

Users report that after a few days of making custom changes and saving them in the Web Access connector (font smoothing, flash redirection, etc...

Revised: August 26, 2015

 

141873 - vWorkspace Connectors feature list

What are supported and unsupported features of vWorkspace Connectors on different platforms?

Revised: August 27, 2015

 

156426 - F11 opens fullscreen mode , they don’t want it to work on html browser

Some customers might to prevent web browser from running in Full Screen mode while using HTML 5. This settings is not part of vWorkspace but can...

Revised: August 28, 2015

 

152804 - Printer preference settings are not saved by User Profile Management

User printer preference settings are not saved by User Profile Management (MetaProfiles) when using vWorkspace to assign network printers.

Revised: August 24, 2015

 

61805 - Common Information Gathering for Print-IT related issues in vWorkspace

The following document has been created to describe the needed information to properly troubleshoot Print_IT related issues within vWorkspace...

Revised: August 25, 2015

 

Product Life Cycle

Product Life Cycle -vWorkspace