Dell Wyse vWorkspace "connectors" are the "end-user" native OS software that is installed on an endpoint so people can access applications, desktops or content that is provided by an IT department or service provider.  These exist for Microsoft Windows, Apple Mac and iOS, Google Android and Chrome OS (new in vWorkspace 8.6) as well as for Redhat, Ubuntu and CentOS Linux.  There are also connectors for HTML5 and Java, but the user interface for those is vWorkspace Web Access, which is not the focus of this post.

Based on feedback from a broad set of customers and partners, in vWorkspace 8.6 (Available now) the connector user interfaces have been standardized and simplified. 

In Dell Wyse vWorkspace 8.6 the connectors shall:

  • have the same look and feel.  Some layout changes differ from OS to OS to suit the native OS user interface, but "generally" the vWorkspace connector user interface is "standardized".
  • use the same naming for features
  • be localized for Chinese (simplified), Japanese and Korean
  • provide an option for the end user to configure the connector by providing their email address (if a DNS entry has been configured by IT or a service provider)
  • not have any advanced settings that could confuse an average computer user (all advanced settings are controlled via the vWorkspace management console)
  • not use any technical language that is not understood by the average business person, student or teacher.
  • not provide any options that confusing or counter-intuitive.

The connector with a local UI are configured in the same manner, using the simple interface shown below.  Provide your email address or the website address provided by your IT department or service provider and vWorkspace will be automatically configured for you.

Once connected, the user interface (shown below from the vWorkspace connector for Windows) is organized as follows:

  • Connections and applications - this is the main view and lists one or more connections to vWorkspace infrastructures and the associated applications or desktops
  • Settings - appears when clicking the gear icon; displays basic settings that are available for an end-user to change, or that have been disallowed by vWorkspace policy
  • Information - appears when clicking the (I) icon; displays the name and timestamp of the configuration, the effective policy settings that were defined in the management console and applied via vWorkspace connector policy

The vWorkspace connectors no longer have menu driven interfaces along the top, which have been replaced by an easy to navigate button-bar including the following features:

  • Log off
  • Add configuration
  • Refresh
  • Change password
  • Options

For the connector for Windows, we eliminated the use of the term "AppPortal" (in favor of "vWorkspace") and have simplified the start menu by placing a "Dell Wyse vWorkspace" icon in Start Menu All Programs as well as a "vWorkspace" icon in the root of the start menu.  We have removed the following from the Windows start menu to eliminate end-user confusion:

  • placement of vWorkspace program shortcuts in "All Programs\Quest Software"
  • Remote desktop connection shortcut (end users should not be exposed to this user interface)
  • vWorkspace desktop integrated mode shortcut (this still exists, it's just not in the start menu)

On the settings screen, we have greatly simplified the options, to eliminate end-user confusion.  As an example, in the first image below I am showing the Microsoft Remote Desktop Connection "remote audio" screen.  We used to inherit these exact options and present them to the end-user to configure.  In the second image below I am showing vWorkspace 8.6, where we have simplified the options down to what a "normal person" can understand; "Play audio" and "Use microphone".

In vWorkspace 8.6 we have simplified the user experience from:

Microsoft Remote Desktop Connection -> Local Resources -> Configure remote audio settings -> Settings -> Select from the available options

to:

vWorkspace connector -> Settings button -> Play audio (on/off), Use Microphone (on/off)