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Documentation

vWorkspace 8.0 Connector for Mac OS X 7.6.1 Release Notes

vWorkspace 8.0 Connector for Mac OS X Release Notes

Created: August 15,2013

vWorkspace 8.0 Architecture Reference Guide

This document addresses the architecture design, configuration and implementation considerations for the key components of the architecture required ...

Created: August 26,2013

vWorkspace 7.6 Connector for iOS 2.0 Release Notes

vWorkspace 7.6 Connector for iOS 2.0 Release Notes

Revised: August 01,2013

vWorkspace 7.6 Connector for iOS 2.0 User Guide

vWorkspace 7.6 Connector for iOS 2.0 User Guide

Revised: August 01,2013

vWorkspace 7.6 Connector for iOS 2.0 System Requirements

vWorkspace 7.6 Connector for iOS 2.0 System Requirements

Revised: August 01,2013

vWorkspace 7.6 Connector for iOS 2.0 What's New

vWorkspace 7.6 Connector for iOS 2.0 What's New

Revised: August 01,2013

vWorkspace 8.0 Connector for Android 2.0 System Requirements

vWorkspace 8.0 Connector for Android 2.0 System Requirements

Revised: August 01,2013

vWorkspace 8.0 Connector for Android 2.0.1 Release Notes

We highly recommend that you read the release notes for the most up to date information on new features, bug fixes, known issues, etc.

Revised: August 01,2013

vWorkspace 8.0 Connector for Mac OS X 7.5.2 Administration Guide

vWorkspace 8.0 Connector for Mac OS X 7.5.2 Administration Guide

Revised: August 01,2013

vWorkspace 8.0 Connector for Mac OS X 7.5.2 Release Notes

vWorkspace 8.0 Connector for Mac OS X 7.5.2 Release Notes

Revised: August 01,2013

vWorkspace 8.0 Connector for Mac OS X 7.5.2 System Requirements

vWorkspace 8.0 Connector for Mac OS X 7.5.2 System Requirements

Revised: August 01,2013

vWorkspace 8.0 Connector for Mac OS X 7.5.2 What's New

vWorkspace 8.0 Connector for Mac OS X 7.5.2 What's New

Revised: August 01,2013

vWorkspace 8.0 Thinshell 2.5 Administration Guide

This document provides the information required to install and use vWorkspace 8.0 Thinshell 2.5.

Revised: August 01,2013

vWorkspace 8.0 Thinshell 2.5 Release Notes

vWorkspace 8.0 Thinshell 2.5 Release Notes

Revised: August 01,2013

vWorkspace 8.0 Virtual Desktop Extensions for Linux 7.6 System Requirements

vWorkspace 8.0 Virtual Desktop Extensions for Linux 7.6 System Requirements

Revised: August 01,2013

vWorkspace ThinShell 2.5.1 Administration Guide

This document provides the information required to install and use vWorkspace ThinShell.

Revised: August 01,2013

vWorkspace 8.0 Thinshell 2.5.1 System Requirements

vWorkspace 8.0 Thinshell 2.5.1 System Requirements

Revised: August 01,2013

vWorkspace 8.0 Thinshell 2.5.1 Release Notes

vWorkspace 8.0 Thinshell 2.5.1 Release Notes

Revised: August 01,2013

vWorkspace 8.0 Thinshell 2.5.1 What's New

vWorkspace 8.0 Thinshell 2.5.1 What's New

Revised: August 01,2013

vWorkspace 8.0 Connector for Mac OS X 7.6.1 Release Notes

vWorkspace 8.0 Connector for Mac OS X 7.6.1 Release Notes

Revised: August 18,2013

vWorkspace 8.0 Architecture Reference Guide

This document addresses the architecture design, configuration and implementation considerations for the key components of the architecture required ...

Revised: August 27,2013

Patches

vWorkspace 7.5 Hotfix Optional (Hotfix_268929) for solution SOL110637

vWorkspace 7.5 Hotfix Optional (Hotfix_268929) for solution SOL110637 in ZIP format. Please refer to the SupportLink knowledgebase article SOL110637 f...

Created: August 02,2013

Release

vWorkspace Connector for Mac OS X 7.6.1 Complete Install

vWorkspace Connector for Mac OS X Complete Install in DMG format.

Created: August 15,2013

vWorkspace 7.5 x64

Not all employees have the same desktop and application requirements, so no single desktop virtualization technology will work for all users. vWorkspa...

Revised: August 02,2013

vWorkspace 7.5

Not all employees have the same desktop and application requirements, so no single desktop virtualization technology will work for all users. vWorkspa...

Revised: August 02,2013

vWorkspace 8.0 (x64)

Quest vWorkspace manages, provisions, and brokers connections, transforming the desktop infrastructure into an on-demand service with optimized user e...

Revised: August 26,2013

vWorkspace 8.0

Quest vWorkspace manages, provisions, and brokers connections, transforming the desktop infrastructure into an on-demand service with optimized user e...

Revised: August 26,2013

Knowledge Base Articles

110671 - "the external computer has ended the session because of an error in the license protocol"

When a user tries to connect to a shared desktop (RDS Session Host) they got an error. "the external computer has ended the session because of an erro...

Created: August 02,2013

111932 - Error: "Unable to verify time stamp on .avhd."

Receiving an error message when trying to add new VMs from the template on HyperV server. The error message is: "Unable to verify time stamp on <te...

Created: August 29,2013

110612 - Error: "IEAK branding has stopped working"

After upgrading PNTools to vWorkspace 8.0, when logging on to virtual desktops an "IEAK branding has stopped working" error message pops up.

Created: August 01,2013

110681 - Error remote control "The system cannot find the text message for message number 0x%1"

When attempting to take remote control of a user session from the vWorkspace management the following error is recieved: "The following err...

Created: August 02,2013

111906 - mpmXXXX.tmp files in Metaprofiles storage folders

Files, that looks like mpmXXXX.tmp, can be accumulated in Metaprofiles storage folders. Is it safe to delete them?

Created: August 29,2013

66837 - Published application''s icon is missing

Application is published successfully through vWorkspace Management console and its icon is retrieved properly. However, when user accesses list of ...

Revised: August 27,2013

99212 - Connecting over Web-IT with Secure-IT using iPad web browser fails with "Please specify a valid H

Connecting over Web-IT with Secure-IT using iPad web browser fails with "Please specify a valid Hostname/IP Address"

Revised: August 14,2013

93864 - Only One VDI in a Group Initializes When Launching a Published Application Assingned to Cloud VDI

Published desktop across a cloud of VDI machines fails to initiate the remaining VDI machines assigned to the cloud hosting the application.

Revised: August 16,2013

93869 - ThinShell 2.5 event CLR20R3 - ERROR: Thinshell 2.5 has stopped working

When loading ThinShell 2.5, Thinshell starts to load and then throws up a microsoft related error.ERROR: Thinshell 2.5 has stopped working. Problem ...

Revised: August 16,2013

99196 - Error during updating templates from Hyper-V server: "object reference not set to an instance of

When updating Hyper-V templates, error is generated: "The following error occured while retrieving the virtual machines or templates from [servername]...

Revised: August 15,2013

84153 - How to launch Internet Explorer 8 in full-screen mode when published as a vWorkspace application

How to launch Internet Explorer 8 in full-screen mode when published as a vWorkspace application

Revised: August 15,2013

93236 - Key Management Service (KMS) in vWorkspace

What level of support for KMS does vWorkspace provide and what possible issues can user run into.

Revised: August 20,2013

84248 - How to create a PIT file manually

How to create a PIT file manually.

Revised: August 15,2013

100166 - AppPortal application extensions are not working

When published application extensions through the AppPortal are not working

Revised: August 14,2013

100409 - Services were not install on Terminal server after

After successfully installing vWorkspace terminal server role on a Windows 2008 R2 terminal server, some services were not installed.

Revised: August 14,2013

100510 - vWorkspace Powershell Logonstate reference query

Occasionally a VDI will show up as ‘Not Ready’ in the logon State column, to fix this, one option customers use it to manually power cycle the VDI. Yo...

Revised: August 14,2013

100592 - Can Metaprofiles save/restore registry HKLM and random files on disk?

Is it possible to configure Metaprofiles to process HKEY_LOCAL_MACHINE registry values and folders outside of the user''s profile?

Revised: August 14,2013

102469 - Assign application by device name or IP is not working

When application is assigned by device name or IP and user is connecting through the web-it, application is not shown in the list

Revised: August 14,2013

101015 - Hyper-V VMs only can get up to 16bit color depth

When opening Hyper-V VMs in console mode and getting to display properties, it only shows 16-bit color depth maximum.

Revised: August 14,2013

101128 - Port ThinShell software to Linux platform

Is it possible to port ThinShell software to the Linux platform?

Revised: August 14,2013

101147 - VDI Desktop does not load correctly

When logging into a VDI, instead of getting a full desktop, you see a blank screen and eventually only My Documents are shown.

Revised: August 14,2013

101426 - Error creating reporting database.

The following error occurred while enabling reporting: [Microsoft][ODBC SQLServer Driver][SQL Server]The object''vWorkspace.vWorkspace.DmPrograms''doe...

Revised: August 14,2013

101795 - Only mouse cursor visible on second monitor

When using Dual Monitors, the second screen only shows a mouse pointer. If a window is dragged to the second montior, it disappears. Minimising and ...

Revised: August 14,2013

101138 - Unable to install PNtools into a Parallels container : Error 1935

PNTools cannot be installed on new Windows 2008 R2 servers (Parallels). When installation is attempted from vWorskpace Console or by connecting t...

Revised: August 14,2013

101282 - Reconnecting to a disconnected session stuck on Welcome screen.

When trying to reconnect to a disconnected session, the VDI session is hanging on welcome screen. This is only every second time trying to reconnect t...

Revised: August 14,2013

110979 - "Connection Failed (12175)" when changing password from Web Access site.

When attempting to reset the password via the vWorkspace web access the following error message is generated. "Connection Failed (12175)"

Revised: August 21,2013

101311 - Can you create a default printer with metaprofiles?

User would like a default printer set when logging into their desktop session, currently default printer is not being mapped when metaprofiles is enab...

Revised: August 14,2013

105373 - VIDEO - How to Enable Diagnostics in vWorkspace 8.0

How to use the new diagnostic tool in vWorkspace 8.0.

Revised: August 02,2013

101607 - What are the differences in the VAS clients for Windows?

Here is a description on each VAS client for the vWorkspace product.

Revised: August 14,2013

101769 - Error "The specified file is not found"

Error "The specified file is not found" when launching more than one application using either the Vworkspace Connector for iPad or Android. The a...

Revised: August 14,2013

102007 - Backing up vWorkspace SQL database

Are there any special precautions or necessary steps to backup vWorkspace database?

Revised: August 14,2013

102540 - Can users be restricted from launching mutiple instances of an application?

Can users be restricted from launching mutiple instances of an application? User logs on from multiple locations or from the same location and launche...

Revised: August 14,2013

96835 - Minimizing vWorkspace on Macintosh

Command-M is grayed out on 10.8 Mac. Command-H should hide it but there''s no way to restore. Using Safari and Cmd-M minimized published app, but it s...

Revised: August 14,2013

97060 - Metaprofiles-IT files always grow even after removing some values in configuration

When Metaprofiles was originally configured with syncing a lots of data, then reconfigured, Metaprofiles GBL and GBP files will not reduce their size.

Revised: August 14,2013

96761 - The Mac Command key becomes locked (enabled)

When using the Mac vWorkspace Connector 7.5.1 to connect to your servers, randomly, the command key becomes locked (enabled) which is interpreted as t...

Revised: August 14,2013

97942 - vWorkspace console error: "You are not authorized to run the vWorkspace Console"

When a user tries to run vWorkspace Management console, it produces popup error stating "You are not authorized to run the vWorkspace Console"

Revised: August 14,2013

109525 - Caps Lock, CTRL and Shift key are out of sync on VDI/RDSH with RDP8 and Flash Redirection

Caps Lock, CTRL and Shift key are out of sync on VDI/RDSH after RDP8 has been applied and vWorkspace Flash Redirection is enabled.

Revised: August 07,2013

109692 - Mac Connector failing on vWorkspace 8.0

The vWorkspace 8.0 Mac Connector paired with a vWorkspace Management Console on a Windows Server 2012 does not allow you to connect into a session.&nb...

Revised: August 01,2013

103671 - Enabled logging features in vWorkspace modules can severely hinder performance

Enabled logging features in various vWorkspace modules can severely hinder performance and even prevent them from functioning when enough logs are acc...

Revised: August 19,2013

110580 - MAC X OS continually displays a message stating that "Quest Connector is not installed"

When using a MAC X Operating System a message contiunally displays stating that "Quest Connector is not installed". Even though vWorkspace MAC co...

Revised: August 02,2013

110637 - Quest® vWorkspace Optional Hotfix 268929 Version 7.5.679 for vWorkspace Windows Connectors

This is an optional hotfix for 7.5 for the vWorkspace Windows Connectors. This release may receive additional testing. If you are not severely affect...

Revised: August 02,2013

98399 - vWorkspace Best Practice Guide

The vWorkspace team has gathered together minds from engineering, support and field consulting to create a Best Practices Guide. This guide covers Bes...

Revised: August 05,2013

63849 - Can multi-monitor spanning be configured for only select monitors?

Can multi-monitor spanning be configured for only select monitors?Example would be if the system has 3 or more monitors, can spanning be configured to...

Revised: August 07,2013

76371 - What versions of vSphere are supported for use with vWorkspace?

What versions of vSphere are supported for use with vWorkspace?

Revised: August 07,2013

106963 - License error when connecting to Windows 2003 TS servers

While connecting to the 2003 TS machine in vWorkspace 8.0, users may receive the following error: "The Quest vWorkspace license count has been exceede...

Revised: August 08,2013

99217 - Is Microsoft App-V 5 supported on any vWorkspace releases?

Is Microsoft App-V 5 supported on any vWorkspace releases?

Revised: August 14,2013

99238 - Cannot delete virtual machines from the vWorkspace console

When you right click a virtual machine from the vWorkspace management console and select delete, the machines are not removed.

Revised: August 14,2013

99256 - How to: VDI automatically marked as Persistent Client

How to set vWorkspace so that when a User first logs in, he gets assigned a VDI permanently

Revised: August 14,2013

99281 - How to update Connectors without uninstalling old Connector first

How to update Connectors without uninstalling old Connector first

Revised: August 14,2013

98051 - vWorkspace Thinshell error: "user does not have rights or application is unavailiable"

Thinshell is configured with the correct values in the XML file but attempt to launch application causes error: "user does not have rights or applicat...

Revised: August 14,2013

99118 - Error: Could not load type System.ServiceModel.Activation.HttpModule

Error is thrown when trying to load Web-IT site... Could not load type ''System.ServiceModel.Activation.HttpModule'' from assembly ''System.ServiceMod...

Revised: August 14,2013

98053 - Deploying VM on Hyper-V with sysprep in not joining domain

When deploying VM through vWorkspace and using Sysprep method in machine customization - sysprep never runs and machine is not joined to domain

Revised: August 14,2013

93793 - Using Microsoft Key Management Services with Instant Provisioning

Instant Provisioned machines are unable to register with the KMS server. The machine count on the licesnse server fails to increment due to the Comp...

Revised: August 15,2013

83539 - How to deploy Full Clones with Thin provisioned disks

When deploying Full Clones in vWorkspace. How do we change what disk type to use between Thin provisioned and Thick format.

Revised: August 15,2013

84703 - How to tell who is logged into vWorkspace via WebAccess

How can you tell who is logged into vWorkspace via WebAccess

Revised: August 15,2013

93902 - MAC Connector does not pass keyboard locale setting to VDI

With the Mac keyboard set to "Swiss - German", when logging into a VDI, the keyboard is set to US.

Revised: August 16,2013

93932 - The Data Collector may crash if a specific file - ‘xceed.dll’ is not present in the System32 fo

There is an issue with vWorkspace 7.6 wherein the Data Collector would crash if a specific file - ‘xceed.dll’ is not present in the System32 folde...

Revised: August 16,2013

59694 - INTERNAL - Slow response times, frequent web-it and license errors

Slow response times from vWorkspace Management console, coupled with frequent error popup messages using web-it interface.Also,access to licensing inf...

Revised: August 28,2013

93939 - ThinShell 2.5 on Win7 Starter edition

Trying to run ThinShell 2.5.x on Win7 Starter edition, in user''s account can result in various errors. Running it in local admin account works.

Revised: August 16,2013

93950 - ENHANCEMENT REQUEST – Add the ability to change the screen resolution for remote connections to t

ENHANCEMENT REQUEST – Add the ability to change the screen resolution for remote connections to the ThinShell user interface

Revised: August 16,2013

93954 - Starting pinned applications maximizes any minimized vworkspace desktop sessions

When launching an application that has been pinned to the taskbar on a Windows 7 machine (for example, windows explorer) this action will maximise a...

Revised: August 16,2013

93979 - Unable to Validate Web Site

When creating a new website the validation of the site is unable to contact the instance on the server returning the error "Please enter a valid URL...

Revised: August 16,2013

94303 - Does the vWorkspace Mac Connector 7.5 require X11 to be installed, if so which version?

Does the vWorkspace Mac Connector 7.5 require X11 to be installed, if so which version?

Revised: August 16,2013

94333 - Providing Single-Sign-On (SSO) credentials to vWorkspace Web Access when connecting via 3rd party

If you have a web portal where users authenticate. It is possible to pass these credentials to vWorkspace Web Access without the users ...

Revised: August 16,2013

94389 - When a user has a "Ç" character in their password, this can result in deletion of additional farm

When a user has a "Ç" character in their password, this can result in deletion of additional farm configurations in the iPad connector.

Revised: August 16,2013

94395 - Are there any vWorkspace specific optimisations that should be made in IIS (Internet Information

Are there any vWorkspace specific optimisations that should be made in IIS (Internet Information Services)?

Revised: August 16,2013

94489 - The DPI adjustment is not available in a Remote Session (RDP)

When regular users connect to a remote session, they are unable to change the resolution of the display or the DPI settings (Text size). The DPI set...

Revised: August 16,2013

94565 - vCenter 5.0 Update 1 support.

Does vWorkspace 7.5 support vCenter 5.0 Update 1?

Revised: August 16,2013

94665 - Quest Remote Audio when disconnect session

Does Quest bidirectional audio continue to work when a session is disconnected from one local machine and the same session then reconnected from ano...

Revised: August 16,2013

74020 - What are the System Requirements for PNTools?

What are the System Requirements for PNTools?

Revised: August 16,2013

99246 - Deploying x64 machine using instant Provisioning generates error: "Linked clone failed"

When trying to deploy x64 machine on VMware using instant provisioning may fail with SysprepDataParser error: "Linked clone failed: CloneVmLinked: sys...

Revised: August 14,2013

100061 - vWorkspace Web Access gives .net error after installing an application requiring .net framework 3.5

After installing a .NET 3.5 application on the same server that hosts the the web access role, the following error shows when browsing to any web acc...

Revised: August 14,2013

97079 - Novell GINA chaining with vWorkspace

Is it possible to use vWorkspace SSO with Novell client on the same machine?

Revised: August 14,2013

97152 - ThinShell doing nothing when clicking on the Connect button.

ThinShell windows opened but it''s not connecting and not launching XML-configured app. Clicking on Connect button does nothing.

Revised: August 14,2013

97251 - vWorkspace Management console shows less VDIs that are actually in Desktop Group

When clicking on the Desktop Group name, it shows a specific number of VDIs. However, when clicking on Desktops tab, actual number of VDIs there is le...

Revised: August 14,2013

97408 - How to reinstall Universal Printing subsystem without reinstalling the whole vWorkspace package

Due to changes and/or updates, the EOP/Universal Printers subsystem on the server may not functioning correctly.

Revised: August 14,2013

98354 - Instant provisioning fails because provisioned clones cannot get IP address. Master image can get IP

Instant provisioning fails because provisioned clones cannot get IP address. Master image can get IP address OK. There are free leases on DHCP server....

Revised: August 14,2013

98774 - Enhancement Request: Ability to run seamless applications using different color depth

Is it possible to configure color depth per published application?

Revised: August 14,2013

99163 - vWorkspace and load balancing

How vWorkspace deals with load balancing and if 3rd party solutions are still required for it.

Revised: August 14,2013

93974 - How to Publish a Shared Folder to the Apportal

vWorkspace is unable to publish .lnk file to the apportal.

Revised: August 16,2013

94067 - vWorkspace Instant Provisioning and Microsoft KMS service

While performing VDI deployment using vWorkspace Instant Provisioning all machines are getting the same CMID. That causes issue with Microsoft KMS s...

Revised: August 16,2013

94082 - How can you force EOP Extream to create more than the default 3 streams?

How can you force EOP Extream to use more than the default 3 streams when making a new connection, is this possible?

Revised: August 16,2013

94123 - How to reset security permissions on the vWorkspace Console.

How to reset security permissions on the vWorkspace Console.

Revised: August 16,2013

94234 - Remote Desktop Connection Error (Invalid Connection File)

It''s impossible to launch published application through Web Access, the same application is working with AppPortal.

Revised: August 16,2013

94199 - ENHANCEMENT REQUEST – To allow the vWorkspace Console to update the website settings

ENHANCEMENT REQUEST - To allow the vWorkspace Console to update the website settings, websettings.xml file, when the website requires Kerberos authe...

Revised: August 16,2013

94235 - Error "computer is not available"

User cannot connect to the published desktop, getting error message "computer is not available". The user is assigned persistently to VDI machi...

Revised: August 16,2013

94295 - Error "Your application list is empty. Please contact your Web Access administrator......

When logging in to the Web Access portal you may see an error ''Your application list is empty. Please contact your Web Access administrator about ass...

Revised: August 16,2013

94387 - Error: "CloneVmLinked: SoapException throwed during CreateLinkedClone_taks!"

When trying to create a linked clone it gives the error "CloneVmLinked: SoapException throwed during CreateLinkedClone_taks!"

Revised: August 16,2013

94411 - Rdesktop error when running vWorkspace Connector on Mac OS X Lion

When you try to launch the published application from Mac OS X Lion using vWorkspace Connector for Mac 7.5, you receive an operation failed: R...

Revised: August 16,2013

94615 - "An error occurred. Please try again later." when using vWorkspace 7.6 to view YouTube content

When using vWorkspace 7.6/8.0 Flash Redirection to visit YouTube a warning message will be displayed in place of the video content, the message reads ...

Revised: August 16,2013

94785 - Unable to log in with "Save Credentials" unchecked when using vWorkspace Connector 7.5 for Mac OS

Unable to log in with "Save Credentials" unchecked when using vWorkspace Connector 7.5 for Mac OS X, login fails with incorrect username/password wh...

Revised: August 16,2013

94786 - HyperV deployment fails with Access Denied

Task Message: Create failed. Access is denied. (Exception from HRESULT: 0x8007005 (E_ACCESSDENIED)

Revised: August 16,2013

94823 - Error: vitualization management did not report a valid ip address for computer

After deploying VDI machine on VMware platform you may receive error "vitualization management did not report a valid ip address for computer"

Revised: August 16,2013

Product Life Cycle

None at this time

Notifications

Dell™ Software Support Hotfix Notification – vWorkspace® 8.0 Optional Hotfixes

Type: Patch Release Revised: August 08,2013