Title

                    vWorkspace Optional Hotfix 346414 Version 8.0.1510 MR1 for EOP Print               
  • Description

    This is an optional hotfix that addresses issues with EOP Print and can be installed on the following vWorkspace roles:

    • PNTools
    • Windows Connector
    • TS/RDSH
    • EOP Print Server

    Note:  This hotfix was re-released on April 10, 2014. When the previous version of the hotfix was installed in a vWorkspace environment; when a user disconnected from a session, the CPU resources on the server were used excessively.  This has been corrected.

    Refer to the Release Notes for details.  This release may receive additional testing. For complete product information, refer to the Dell Software vWorkspace product documentation.

  • Cause

  • Resolution

     

    Download this hotfix here - https://support.software.dell.com/kb/SOL122723

    Determining if This Version Is Needed

    This section describes the issues addressed.

    • Print job performance may be poor from XP VDI machines.
    • EOP Print jobs with specific font types may print invalid characters.
    • EOP Print may intermittently not auto-create printers.
    • EOP Printers do not get redirected if RDP 8 is enabled on the client and the VDI machine.
    • Remote relay site printers may occasionally not get created. 
    • Printer zoom settings may not get applied.
    • A new configuration option has been created to support virtual machines with multiple network adaptors.

    Resolved Issues The following is a list of issues resolved in this release.

    Feature

    Description

    Defect ID

    EOP Print

    Print job performance may be poor from XP VDI machines.

    347575

    EOP Print

    EOP Print jobs with specific font types may print invalid characters.

    324510

    EOP Print

    EOP Print may intermittently not auto-create printers.

    328020

    EOP Print

    EOP Printer does not get redirected if RDP 8 is enabled on the client and the VDI machine.

    331490

    EOP Print

    Remote relay site printers may occasionally not get created.

    332671

    EOP Print

    Printer zoom settings may not get applied.

    275399

    Data Collector

    A new configuration option has been created to support virtual machines with multiple network adaptors. Details on this are provided below.

    154118

    Details on 154118

    A new configuration option is available to support virtual machines that have multiple IP addresses.  Typically this configuration is not required, but can be useful in some cases (e.g. VM has multiple network adaptors, user starts a client VPN connection, a USB video camera adds a network adaptor when plugged in). This new configuration option allows an administrator to specify the IP address range vWorkspace should use for communication with the VM. This configuration would usually be performed on the template VM and would include the entire range of IP addresses that may be assigned to VMs created from the template VM.  This option can be configured via a registry key on the VDI machine as described below.

    On 32-bit computers, navigate to HKLM\Software\Provision Networks\Provision-IT

    On 64-bit computers, navigate to HKLM\Software\Wow6432Node\Provision Networks\Provision-IT

    Create the following keys:

    IPRange - REG_SZ - Enter one of the IP addresses in the IP address range that should be used (e.g.10.1.1.1) IPMask - REG_SZ - Enter the sub-net mask for the IP address range that should be used (e.g. 255.255.255.0)

    The example configuration above results in an IP address range of 10.1.1.1-10.1.1.255.  For a computer multiple IP addresses, if one of the IP address is in the configured range vWorkspace will use that IP address for management and remote desktop communication.  If none of the IP addresses are in the configured IP address range, the first IP address based on binding order will be used.

    Note:  Dell Software does not provide support for problems that arise from improper modification of the registry. The Windows registry contains information critical to your computer and applications. Make sure you back up the registry before modifying it.  For more information on the Windows Registry Editor and how to back up and restore it, refer to Microsoft Article ID 256986 “Description of the Microsoft Windows registry” at Microsoft Support.