OpenManage Mobile (OMM) Overview

 

Dell EMC OpenManage Mobile (OMM) version 2.0.1 is a mobile application for managing servers and related devices from Android and iOS mobile devices. OpenManage Mobile enables IT administrators to perform a subset of server configuration, monitoring, and remediation tasks.

 

Key Use Cases of OpenManage Mobile

  • Quickly perform basic server setup (plug the power cable, connect mobile device to server, assign IP address, change credentials, and update key BIOS attributes)
  • Find out about any server issues quickly by signing up for proactive notifications from OpenManage Essentials console
  • View all of the server information conveniently on a large screen, effectively getting the equivalent of a large LCD display on your mobile device
  • Reduce the need for cumbersome crash carts by using Android tablet or an iPad to access system console

  • For ease-of-use and faster first-time login, simply scan the iDRAC credentials stored in QR code
  • Batch update factory default server passwords for Dell EMC PowerEdge 14th generation servers (Dell License Manager 1.5 is needed for this feature)

 

How to access PowerEdge servers from OpenManage Mobile

There are 3 key ways OpenManage Mobile can access and manage Dell EMC PowerEdge servers:

  • Access iDRAC “at-the-server”
    PowerEdge servers (14th generation): OMM can access PowerEdge 14th generation servers through Quick Sync 2 module. Once connected, IT administrators can configure IP addresses & BIOS settings, share Dell EMC SupportAssist reports, view server inventory, health status & logs, or power cycle a server.

    Quick Sync 2 module, required for at-the-server access, is currently supported on following PowerEdge severs:
    - Rack servers: R940, R740, R740xd, R640, R540, and R440
    - Tower server: T640


    PowerEdge servers (13th generation): OMM can access PowerEdge 13th generation servers through the Quick Sync bezel. Once connected, IT administrators can configure IP addresses, view server inventory, health status & logs, or power cycle a server.

    Quick Sync bezel is supported on PowerEdge R730, R730xd, and R630 servers.

  • Access iDRAC remotely
    OMM can access PowerEdge servers (12th, 13th, and 14th generation) remotely over a secure, internal network from anywhere. Once connected, IT administrators can configure IP addresses & BIOS settings, share Dell EMC SupportAssist reports, view server inventory, health status & logs, or power cycle a server.

    Note: Features vary by server model & generation.

  • Access servers remotely through OpenManage Essentials (OME) console

    OMM can connect to PowerEdge servers through the OpenManage Essentials (OME) Console (v 2.2 and later). IT administrators can monitor all systems managed by OpenManage Essentials including Dell EMC servers, storage, networking, and firewall appliances, as well as other OME-supported third party hardware. OMM can also receive proactive notifications from OME console.

    More information about OpenManage Essentials and a download link is available at www.DellTechCenter.com/OME

    For remote access to iDRAC or OpenManage Essentials, no additional hardware is required other than Android or iOS devices. For at-the-server access, either Quick Sync 2 module or Quick Sync bezel is needed.

 

Download OpenManage Mobile from App Stores

OpenManage Mobile is available as a no-charge application download from Apple App Store, Google Play Store, and MyApp/Tencent (China):

 

Overview of OpenManage Mobile features

  • Access Methods
    • Connect to multiple OpenManage Essentials consoles from a single mobile device
    • Connect to multiple PowerEdge servers (12th, 13th, and 14th generation) servers remotely
    • Connect to PowerEdge servers (14th generation) through Quick Sync 2 module (Android and iOS)
    • Connect to PowerEdge servers (13th generation) through Quick Sync bezel (Android only)
  • Notifications (from OpenManage Essentials console)
    • Receive critical alert notifications from OME on your mobile device
    • Acknowledge, forward and delete alerts from your mobile device
  • Monitor
    • Browse server details, health status, firmware inventory, system event logs, and LC logs of individual servers. Share/Forward as needed.
    • Access and share SupportAssist reports, or crash screens and videos
    • Access server warranty information from the mobile device
  • Basic server setup & configuration
    • Configure one server manually, or multiple servers simultaneously. You can even update the Auto-Update flag in server from OMM.
    • Run RACADM commands and get output directly on the mobile device
    • Access system console to view server OS desktops (12th, 13th, and 14th generation). Note: This needs a Third-Party app download from Apple App Store or Google Play Store.
    • Perform server management functions such as Power On, Power cycle, Reboot, or Shutdown from the mobile application
  • Demo Mode

    • Learn the features of OpenManage Mobile by accessing the “Demo Mode”. OpenManage Mobile users (customers, technicians, sales, etc.) can preview the capabilities of OpenManage Mobile using an offline, pre-populated “demo database” included in the app.

 

Key NEW features in OpenManage Mobile v2.0.1:

  • Batch update factory default server passwords for Dell EMC PowerEdge servers (Dell License Manager 1.5 is needed for this feature)

    • Available for PowerEdge 14th generation servers

 

Key NEW features in OpenManage Mobile v2.0:

  • Access the new Quick Sync 2 module for at-the-server systems management

    • Available for PowerEdge 14th generation servers

    • Advanced functionality, including “touch & roam” capabilities for ease-of-use

    • Now supported on iOS too (in addition to Android mobile devices)

    • Leverages Bluetooth and Wi-Fi technology to connect OMM to iDRAC

    • Availability at both Point-of-Sale with servers as well as After-Point-of-Sale (Point-of-sale highly recommended).

    • Located internally within the server (not a bezel anymore)

  • Perform manual and batch server configurations*
    Assign IP addresses, change iDRAC credentials and NIC configuration, change boot order, update location or key BIOS attributes.

    * Please note that the batch server configuration feature is primarily available for PowerEdge 14th generation servers. Features vary by server generation and access method.

  • Access SupportAssist reports for PowerEdge 14th generation servers
    Access and share SupportAssist reports, last boot capture or crash video; View and share last crash or the OS preview screen.

  • Run RACADM commands to access and manage PowerEdge 13th and 14th generation servers
    Run any RACADM command and obtain the output directly on the mobile device. Five frequently used RACADM commands are pre-entered in the application and can be initiated with the touch of a finger on the mobile display.

  • Access a Virtual Console (VNC over SSH) securely
    Access a console securely over SSH from both Android and iOS mobile devices

  

Overview / Customer Presentation

OpenManage Mobile 2.0.1 Overview - August 22 2017.pdf

 

Hardware / App Requirements 

  • Mobile device running Android OS v5.0 or later OR iOS 9.0 or later
  • OME v2.2 or later management console (for remote access to servers through OME and notifications to mobile devices)
  • PowerEdge 14th, 13th, or 12th generations servers (for 1:1 remote connection through IDRAC)
  • PowerEdge 14th generation servers - R940, R740, R740xd, R640, R540, R440, T640 - with Quick Sync 2 module (for at-the-server management)
  • PowerEdge 13th generation servers - R730, R730xd, R630 with Quick Sync Bezel (for at-the-server management)

 

Videos

Dell EMC OpenManage Mobile 2.0 with Quick Sync 2 module for at-the-server management