Dell Warranty Service down - HTTP error 503 - OpenManage Integrations with Microsoft SCCM and SCOM - Systems Management - Dell Community
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Dell Warranty Service down - HTTP error 503

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Dell Warranty Service down - HTTP error 503

  • Is anyone looking into this issue ?

    Error message is 503 Service Unavailable

    Request: POST http://143.166.224.244/services/assetservice.asmx

    Status: 503 Service Unavailable

    WARRSRV-IA02: Retries exceeded - Reason: The request failed with HTTP status 503: Service Unavailable.

  • The old Xserv.dell.com asset warranty service is permanently down.  For a replacement, please see the following link.  http://en.community.dell.com/dell-groups/supportapisgroup/

  • Thank you; will you update the Dell Warranty utility to point it to the new API then ?

  • I have heard from the team that owns that tool that they may be working on a replacement Warranty Tool, but they have not given an ETA.  I'm sorry for the inconvenience as I know a lot of people, including myself, that use that tool.

  • Thank you Brad, at least you're aware of the issue (and the frustration).

    Dell Web Service was one major pro when we chose to remain on the Dell HW platform.