Switch & Virtual machine showing health status to unknown & unable to move in servers tabs, please find attached image & help & support to resolved issue. - Dell OpenManage Essentials - Systems Management - Dell Community
Systems Management Forums

Switch & Virtual machine showing health status to unknown & unable to move in servers tabs, please find attached image & help & support to resolved issue.

Systems Management

Systems Management
Dell Systems Management Solutions: Dell OpenManage, iDRAC, Repository Manager, Microsoft SCCM, Chassis Managment Controller, and more

Switch & Virtual machine showing health status to unknown & unable to move in servers tabs, please find attached image & help & support to resolved issue.

This question has suggested answer(s)

All Replies
  • Hi, thanks for the query.

    Virtual machines will be classified as unknown in OME, this is working as expected as OME is meant for managing and monitoring Dell hardware.

    For switches,

    1. Are these Dell switches? If yes, which models?

    2. Which protocol are you using to discover them? If SNMP, have you configured SNMP protocol on the switch for proper discovery?

    Thanks,

    Shivendra

  • Yes the Switches are frrom Dell & Model name is Dell Core Switches X4012.

    & One thing again I have to ask that Virtual Machines are created on PE R730 server.

    Yes We are using SNMP protocol but not configured in Switches.

  • Thanks for providing more info.

    Please configure SNMP protocol on the switches, if not enabled then OME cannot connect and recognize the device.

    Only ESXi and Hyper-V based host operating systems will be classified under Servers group. Virtual machines will stay as unclassified.

    Hope this helps!

    Thanks,

    Shivendra

  • Thank you for your reply. Your ans will be help to resolve issue..

  • Hi,

    After enabling SNMP in X series Dell Switches then also health status showing to unknown & Can you tell us how to configure mail alert because i had configured mail alert in Open Manage but after rebooting the server not got any mail, but only show alert in OME.