Hi, thanks for the query.
Yes, you can update OEM servers using OME. May I know:
1. What version of OME are you using?
2. Is the catalog up to date? You can check the status above pie-chart on system update portal.
Thanks for the response.
1. I am using OME 22.214.171.1241 with the catalog from July 2017.
2. The catalog I am using currently is from 07/2017. I don't want to update the catalog to the latest available, because we would like to fix to that catalog as it is being tested on our servers as benchmark.
The OEM devices I have in my inventory are R620's and R630's. The version available in them are idrac 1.57.57 and latest available idrac firmware version according the existing catalog is 126.96.36.199. With this information I would think that I would be able to update them to the latest versions, however, Open Manage Essentials is showing that they are up to date under System Update/Compliant Systems.
How would Open Manage Essentials detect the versions of OEM devices? Is it by using the ServiceTAG or Using the Catalog?
It is detected based on the system Id of the discovered server against the catalog. What "Software Version" do you see in "Software Inventory Information" table of the server?
It is showing as 1.57.57 in the Software inventory Information.
Somehow, today I tried to the discovery and inventory again on the OEM devices, now they are being identified as Unknown in the OME????? How is this possible?
Please run a Troubleshooting test against this server and see if it reports problem.