contact for "Dell Technical Updates" emails from eSupport ? - Dell Systems Management General Forum - Systems Management - Dell Community
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contact for "Dell Technical Updates" emails from eSupport ?

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Systems Management
Dell Systems Management Solutions: Dell OpenManage, iDRAC, Repository Manager, Microsoft SCCM, Chassis Managment Controller, and more

contact for "Dell Technical Updates" emails from eSupport ?

  • Hello,

    I am subscribed to get emails when drivers and firmware are released for my server models. These emails almost never are as intended. I sometimes get emails with no updates and most times don't get emails when DUPs are released. I see nowhere in the email how to contact Dell about the quality of the emails. I want the emails but I want them to contain legit info and be sent when new drivers/firmware are released.

    Does anyone have the contact info for who manages  "Dell Technical Updates" from eSupport?

  • Just got three of these this morning. No OS info, chassis info or change info.

  • Same here re: emails.

    I just check manually once a month for Chassis updates, and let OpenManage Essentials do the rest. It usually catches up every 3 months or so and does a good job.

    JB