Media Changer for TL4000 does not appear in 2012R2 Device Manager - General - Forum - Storage - Dell Community

Media Changer for TL4000 does not appear in 2012R2 Device Manager

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Media Changer for TL4000 does not appear in 2012R2 Device Manager

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Having an issue w TL4000 and Windows 2012 connected via QLOGIC FC.  I installed the latest drivers (ran install_nonexclusive of 7NH5M, v A10) but only see 1 tape drive (there are 2) and no medium changer.  Confirmed the TL4000 is in random mode.  How do I get the medium changer to show up??  Can't configure into BackupExec until I get past this issue.  Thanks in advance for any assistance.

Was going to try 6GCC2 (vA13) but not sure whether to try dpf or _no_dpf

Thanks again in advance.

All Replies
  • Hello skitzes,

    Was your TL4000 seen before on the server or is this a new install? On your TL4000 are there any error codes listed? On your TL4000 have you selected one of the drives to be a control path or no? Which Qlogic card do you have your TL4000 connected to?

    Please let us know if you have any other questions.

    DELL-Sam L
    Dell | Social Outreach Services - Enterprise
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