MD3000 Battery backup Critical alerts

Storage

Storage
Gain insight and information on Dell Storage products from engineers, peers and experts in the industry.

MD3000 Battery backup Critical alerts

  • Received the following three alerts from one of our MD3000. Upgraded Firmware to latest revision only last week so no issue there. Can I ignore as these have not recurred for nearly 48 hours and I don't want to open a support call.

    Event Error Code: 7300
    Event occurred: 14-Nov-2009 12:55:21
    Event Message: Battery backup unit overheated
    Component type: Battery Pack
    Component location: Enclosure 0

    Event Error Code: 730f
    Event occurred: 14-Nov-2009 12:55:27
    Event Message: Incomplete battery learn cycle
    Component type: Battery Pack
    Component location: Enclosure 0

    Event Error Code: 730f
    Event occurred: 14-Nov-2009 12:55:32
    Event Message: Incomplete battery learn cycle
    Component type: Battery Pack
    Component location: Enclosure 0
  • Hi Jsmith62,

    I checked some of the other forums, did a few quick searches & didn't find much on these errors... Unless some of the site's members have comments, I think your best bet is to get with support.

    Jeff

  • Thanks Jeff. I've done so and shipped logs. Engineer tells me that when I flash the firmware this does a power reset and this can raise the Error 7300 on the controller battery.

    john