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Hi, I am installing Security Explorer 8.1. I installed successfully and added a farm and the sites show up in navigation. When I select a site collection I get an error message Error: Request failed with an empty response. I am using the same account I configured site admin with. That account has dbo permissions on all the SP content db's and admin content db and config db. Any ideas what the problem is? Attached is a screenshot
Is there a load balancing solution used with this SharePoint site/server? A possible reason might be that Security Explorer sends a request to its web service but the request is re-routed to a different server.
If this is not the case, it would be best to open a case with tech support team, http://support.quest.com