The industry "crossroads" for Communication Service Providers (CoSP) is well-known and well-understood – Technology, operational, and business drivers are fueling dramatic industry transformation. At the core is an adoption of virtualization technologies designed to introduce greater capability and agility in service delivery environments. In order to facilitate the technology, operational, and business drivers facing CoSPs, a single, underlying virtualized platform is a must. This single virtualized platform, delivered via new technology and operational tools and leveraging a combination of vendor and open source technologies, is the foundation for driving new business models and operational benefits.