In this video presentation, Quest Solution Architect, Brian Wheeldon walks through three best practice scenarios. By using Foglight, you can streamline your common NOC triage processes, reduce your MTTR, and improve user satisfaction.
The video is 45 minutes in total - the time breaks down like this:
1-5 minutes: Slide overview of Foglight from an overall functionality and architecture perspective
5- minutes: Introduction into the three (3) demonstration use cases
9- 24 minutes: Use case 1 Root cause of an end user experience and service level disruption caused by a database lock
25-36 minutes: Use case 2: End user experience alarm correlated to the root cause found in a Java method
36-45 minutes: Use case 3: Java application user problem correlated to ESX Server starving VM resources to serve a adatatbase