Welcome to the Dell/Oracle Troubleshooting on Windows page!

This page will provide recommended actions for problems that a customer may encounter while deploying and using your Microsoft® Windows Server® 2003 and Oracle® software.

Category Problem/Symptom Cause Recommended Corrective Action
PowerPath installation PowerPath installation fails. Unknown installation error. Reboot the system on which the PowerPath installation fails.
NIC Teaming Broadcom network interface card (NIC) teaming fails. The following steps may result in a NIC teaming failure:

  • One of the Broadcom NICs that was used in NIC teaming fails or is disabled. Due to the availability of the second NIC, private network is still active on this node through the second NIC.
  • When the first NICs is still down or disabled, the second NIC in the teaming also fails or is disabled. This failure causes the private network to go down completely on this node. The private IP address on this node cannot be pinged.
  • When the second NIC that failed or was disabled becomes enabled, the private network of this node remains inactive.


    NOTE: A private network becomes inactive only if the failed second NIC becomes enabled. If the first failed NIC becomes enabled, the private network becomes active.
 The most likely cause of this issue is a Spanning Tree Protocol on your switch. If this issue is caused by a Spanning Tree Protocol, perform one of the following procedures:

  • Turn off Spanning Tree on the switch.
  • Enable Port Fast Learning (or equivalent) on the ports of the switch to which your teamed NICs are attached.
  • Use Broadcom's LiveLink feature by right-clicking the team, choosing Enable LiveLink, and following the instructions in the window.

Note: Though the suggested solutions may fix the above-mentioned issues, be aware of the implications or issues that may arise from enabling Port Fast Learning or turning off Spanning Tree on your switches.
Installing Oracle Clusterware During Clusterware installation you get the error:
The specified nodes are not clusterable.		 The administrative or account used to install Oracle has a blank password associated with it. Perform the following steps:

  1. Right-click on My computer and select Manage.
  2. In the Computer Management Window in the left pane expand the System Tools and Local Users and then expand Groups.
  3. Click Users in the left pane.
  4. In the right pane, right-click the administrative account being used to install Oracle and select Set Password.
  5. A warning window displays. Ignore the message and click Proceed.
  6. In the Set Password window, enter the passwords and click OK.
  7. Log off the machine and log back in with the administrative account you just changed/assigned the password for.
  8. Restart the Clusterware installation.



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