Installing Dell™ OpenManage™ Software On Microsoft® Windows Server® 2008 Core

Introduction: Dell OpenManage systems management software is a suite of applications for your Dell systems. This software enables you to manage your systems with proactive monitoring, diagnosis, notification, and remote access. OpenManage v5.4 is the first version to support Microsoft Windows 2008 operating system. The Server Core installation option of the Microsoft Windows Server 2008 operating system provides a minimal environment for running specific server roles that reduces the maintenance and management requirements and the attack surface for those server roles. A Windows Server 2008 Core installation installs only a subset of the binaries that are required by the supported server roles.

NOTE: Windows Server 2008 Core operating system does not support a graphical user interface (GUI) based installation of Dell OpenManage software components. You need to install OpenManage software in the Command Line Interface (CLI) mode on Server Core. For more information on Server Core visit www.microsoft.com/windowsserver2008.

Installing Managed System and Management Station Software On Server Core

This section provides instructions on installing managed system and management station software on Windows Server 2008 Core operating system, in the CLI mode.

Run PreReqChecker In CLI Mode

On Windows Server 2008 Core, since a GUI is not available, you need run the pre-requisite checker in the CLI mode.

• Managed System Software: Type runprereqchecks.exe /s in the command prompt. The file runprereqchecks.exe is located at SYSMGMT\srvadmin\windows\prereqchecker on the Dell Systems Management Tools and Documentation DVD.
• Management Station Software: Type runprereqchecks.exe /s in the command prompt. The file runprereqchecks.exe is located at SYSMGMT\ManagementStation\windows\prereqchecker on the Dell Systems Management Tools and Documentation DVD.
  • A return code of 0 indicates that there are no warning or failure conditions associated with the software components.
  • A return code of 1 indicates an informational event.
  • A return code of 2 indicates a warning condition; this will not prevent the installation of the software, but disables the Typical installation option. You can install disabled components using the Custom installation option.
  • A return code of 3 indicates a failure. One or more features are disabled and cannot be installed.

NOTE: A negative return code (-1 through -10) indicates a failure in running the prerequisite checker tool itself. Some probable causes for negative return codes include software policy restrictions, script restrictions, lack of folder permissions, and size constraints. See "Return Codes While Running the Prerequisite Check Silently," section in the Installation and Security User’s guide for more information on PreReqChecker return codes.

NOTE: If you encounter a return value of 2 or 3, it is recommended that you inspect the omprereq.htm file in the windows temporary folder %TEMP%. To find %TEMP%, run the echo %TEMP% command.

NOTE: omprereq.htm is an html file. Transfer this file to another computer with a browser installed to read this file.

• Common causes for a return value of 2 from the prerequisite checker on Windows Server 2008 Core:
• One of your storage controllers or drivers has outdated firmware or driver. See firmwaredriverversions_<lang>.html (where <lang> stands for language) or firmwaredriverversions.txt found in the %TEMP% folder. To find %TEMP%, run the echo %TEMP% command.
• RAC component software, versions 3 and 4, are not selected for a default install unless the device is detected on the system. The prerequisite checker generates a warning message in this case.
• Intel® and Broadcom® agents are selected for a default install only if the corresponding devices are detected on the system. If the corresponding devices are not found, prerequisite checker generates a warning message.
• DNS or WINS server running on your system can cause a warning condition for RAC software. See the relevant section in Server Administrator readme for more information.
• Do not install managed system and management station RAC components on the same system. Install only the managed system RAC components, as it offers the required functionality.

• Common causes for a return code of 3 (failure) from prerequisite checker on Windows Server 2008 Core:
• You are not logged in with Administrator privileges.
• The MSI package is corrupt or one of the required XML files are corrupt.
• Error during copying from a CD and network access problems while copying from a network share.
• Prerequisite checker detects that another MSI package installation is currently running or that a reboot is pending: HKEY_LOCAL_MACHINE\\SOFTWARE\\Microsoft\Windows\CurrentVersion\Installer\InProgress indicates another MSI package installation is in progress. HKEY_LOCAL_MACHINE\\SYSTEM\\CurrentControlSet\\Control\\Session Manager\\PendingFileRenameOperations indicates that a reboot is pending.
• Running managed system prereqchecker on the Windows Vista™ operating system. Vista is not supported for managed system software.
• Running the x64 edition of Windows 2008 Core, since some of the components are disabled from being installed.

Ensure that any error or warning situation is corrected before you proceed to install OpenManage software components.


Installing Management Station Software in CLI Mode

1. Ensure that all errors or warnings that PreReqChecker detects are corrected before you install management station components.
2. Launch the MSI file from the command prompt using the command msiexec /i MgmtSt.msi The MSI file MgmtSt.msi is located at SYSMGMT\ManagementStation\windows\ManagementStation on the Dell Systems Management Tools and Documentation DVD.

To install the localized version of the management station software, type Msiexec /I MgmtSt.msi TRANSFORMS= <languauge_transform>.mst in the command prompt. Replace <language_transform>.mst with the appropriate language file:

• 1031.mst (German)
• 1034.mst (Spanish)
• 1036.mst (French)
• 1041.mst (Japanese)
• 2052.mst (Simplified Chinese)

NOTE: IT Assistant is not supported on Windows Server 2008 Core operating system.

NOTE: See "Command Line Settings for MSI Installer," in Installation and Security users guide for more information on optional, command line settings for the MSI installer.

Installing Managed System Software In CLI Mode

1. Ensure that all errors or warnings that PreReqChecker detects are corrected before you install managed system components.
2. Launch the MSI file from the command prompt using the command msiexec /i SysMgmt.msi The MSI file SysMgmt.msi is located at SYSMGMT\srvadmin\windows\SystemsManagement on the Dell Systems Management Tools and Documentation DVD.

To install the localized version of the managed system software, type
msiexec /I SysMgmt.msi TRANSFORMS= <languauge_transform>.mst in the command prompt. Replace <language_transform>.mst with the appropriate language file:

• 1031.mst (German)
• 1034.mst (Spanish)
• 1036.mst (French)
• 1041.mst (Japanese)
• 2052.mst (Simplified Chinese)

NOTE: See "Command Line Settings for MSI Installer," section in Installation and Security User’s guide for more information on optional, command line settings for the MSI installer.

Uninstalling Systems Management Software on Windows Server 2008

• To uninstall managed system software, execute the msiexec /x sysmgmt.msi command in the command prompt.
• To uninstall management station software, execute the msiexec /x mgmtst.msi command in the command prompt.