Mrsfrazier09 Mrsfrazier09

My laptop will not go past the dell logo. I've done the tips and steps as suggested in the community. All test past; however it say " windows could not complete the installation. To install windows on this computer, restart the installation."

I hit ok, and continue to get the same thing. This happened after I restored my laptop to its factory settings and attempt to reinstall windows 10. I currently do not have my windows cds that came with my laptop. Please help.