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,Keyboard Issues

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,Keyboard Issues

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I purchased a laptop back in February of 2014 (this year), so I have had the device less than a year. For the last month, I have had issues with my keyboard. Some letters don't type and others, when typed, shoot along In a string. I require a repair or a keyboard replacement. Can  anyone direct me to a local Dell center? I am still on warranty and want to avoid spending money I don't have and shouldn't have to spend. I live in suburban Detroit.

Thank you for your time.

Mark H

All Replies
  • Hi Mark,

    It seems like an issue with the Keyboard to confirm connect an external USB keyboard to check if issue reoccurs.

    Also, please private message us the system service tag so that we could check and assist you further. To send a private message, click on my name and send private message.