Wireless doesn't work on my Inspiron 3521, WIFI 1705 - General Discussion (Retired/Read Only) - TechCenter Extras - Dell Community

Wireless doesn't work on my Inspiron 3521, WIFI 1705

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Wireless doesn't work on my Inspiron 3521, WIFI 1705

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After use few minutes the internet on my computer, the internet is disconnected without advise. The signal looks good but the internet doesn't work. I need to "Fix connection problems" but after few seconds the internet disconnect again. It's unacceptable this problem. I just bought this computer few days ago. My dell wireless is 1705 802.11b/g/n (2.4GHZ). I need help with this issue. My others computers (Vostro and Latitud E6540 still working, just this computer have the problem with the wireless.
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  • Hi odescobedov,

    You can reinstall the Wireless card. Please enter your service tag # on the link below, click on ‘Get drivers and downloads’, select the OS, then download the Wireless card and driver from Network section onto the system and install it.

    http://dell.to/18r60nI

    Please let me know if this helps.

  • No, doesn't work. I reinstalled the driver but same result.

  • Hi odescobedov,

    I would suggest you to update the BIOS and then uninstall and reinstall the Wireless card driver on the system. Please enter your service tag # on the link below, select the OS and then download the BIOS from BIOS section and then wireless card driver from Network section onto the Desktop screen.

    http://dell.to/18r60nI

    Please follow the steps mentioned below to uninstall the wireless card.

    1. Open the charms bar by moving the mouse to right top corner of the screen and inthe search box, Start typing devmgmt.msc and then press enter.

    2. Select the wireless card and Bluetooth device under Network Adapter and right click on it

    3. Now select properties.

    4. In the properties window, under Driver tab, click on Uninstall button.

    5. Check “Delete the driver software for this device.”

    6. You want to delete the driver click OK.

    After the uninstall finishes restart the system and install the drivers by using the file downloaded on the desktop screen.