M600 onboard broadcom license key missing after upgrade

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M600 onboard broadcom license key missing after upgrade

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  • If have 8 identical M600's for a project, all with the 2 onboard broadcoms with iscsi offload (which means there should be a license key on the mainboard?), and an extra dual port ethernet module. First 2 are for iSCSI, second 2 for normal networking.

    For this project I want to start experimenting again using the iscsi offload instead of the software initiator on this M600. I have also setup iSCSI offload on M610's with Win2008 x64, no problems yet. There are 2 M600's I want to change, these are Win2003x64 machines. One production database server, and a staging. I have started working on the staging machine.

    Since I had quite some previous problems with the broadcoms (the broadcom's did not understand Equallogic's redirect messages, and disconnected the LUNs every few minutes), I decided to upgrade all of the blade's software. It works fine on my M610's, so I hope that with new software everything will work fine.

    So I upgraded the M600's BIOS to 2.1.4, and the 4 NIC firmwares now says boot code 4.6.2, iscsi boot v 3.0.6 according to BACS, and driver version 4.6.110.0 (bacs).

    However, now the licenses are missing in BACS for TOE and iSCSI. They both say '0 connections' in the licences section, and the offload adapters are missing :(

    Here's a screenshot: http://files.hongens.nl/2009/06/18/Picture8.png

    I'm sure they were there before the upgrade.. I rebooted the machine several times, did a power down and power up, checked all bios settings, etc. I can't find a way to troubleshoot this license problem.

    The 2 add-in nics do have the TOE license enabled, but no iSCSI license, which is correct.

    Does anyone have any suggestions?

    I can start up a case with support as well, but I want to ask here first.
  • I opened a ticket with support, and Dell is working on it with engineering. In the process of diagnosing, I also took another M600 blade from the batch, and updated using the same firmwares. That blade works fine, the licences are showing on that one. Waiting for response from Dell again.
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