Dell discusses its new flagship ProSupport Plus support service for PCs and tablets. Through SupportAssist technology Dell is the first and only company in the industry to offer proactive and predictive automated support for issue prevention and resolution for end-user systems. The complete support solution is designed to provide maximum support with minimal customer effort.

This is the summary of the recent Tech Chat hosted on Feb 24th, 2015:

The presenters were Charles Cook ( http://twitter.com/CharlesAndyCook , Charles_Cook@dell.com ), Adrienne Miller, Michelle Garcia ( Michelle_D_Garcia@DELL.com ), and Chris Landes.

A recording of the presentation along with the presentation deck and the chat transcript are available below: