ImageAssist is a tool developed by Dell Configuration Services for capturing your Windows installation (incl. apps and settings).  The captured OS image (WIM) will be in a format that can be uploaded to Dell and then it will be pre-installed in the Dell factory on any of your new ordered business corporate client systems.  Drivers will be added when the system is built and shipped.

BEFORE YOU BEGIN:  Retail & Server OS's are not supported. Supported OS's & Systems

We recommend using a virtual build base.

  • VLA Customers:  Use Volume License Agreement Windows installation media.
  • OEM Customers:  If using hardware as a build base, the Dell Factory installed OS is not supported. Format the hard drive and re-install using the Windows installation media.

IMPORTANT: Additional factory validation time for new Windows 10 releases is required after the initial Microsoft release date. Please contact your Dell Configuration Services Project Manager to check on additional lead times that may be needed for your order.

**Important! Things you should know before building your Windows 10 image.

DOWNLOAD  v8.5.0.6 (released June 29, 2018) Release Notes

  1. Training Videos
  2. Documentation
  3. User Forum
  4. FAQ's & Articles

Ready to send us your image?  If you do not already have a contact, please use the links below to contact one of our regional teams.

Want Dell to build your image?  Dell provides fee-based Image Management Services.  Use the appropriate link below to contact one of our regional IMS teams for more information.


Join one of our weekly live OS Imaging Solutions eSeminars. 

Go to Dell EMC Events and search keywords for "OS imaging"