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Intel Unite System Requirements

Summary: Article on Intel Unite System Requirements.

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Article Content


Symptoms

Note: On January 01 2022, Intel will assume all support activity for Intel Unite. Dell will no longer provide support for Intel Unite. Refer all your questions regarding Intel Unite to Intel.

 

Hub

(Small Business or Enterprise)

Client

(Small Business or Enterprise)

Server

(Enterprise)

 

SW Requirements

 

Windows 7, 8.1 or 10

Microsoft ® .NET 4.5 or greater

 

 

Windows 7, 8.1 or 10

Microsoft ® .NET 4.5

or greater

Mac OS X 10.10.5 or greater

Mac iOS and Android Tablet (Enterprise only)

 

Microsoft * Windows server 2008 R2 or greater

 

Microsoft SQL Server 2008 R2 or greater

Microsoft Internet Information Services with SSL enabled

 

Microsoft ® .NET 4.5 or greater

 

HW min requirements

 

Dell OptiPlex 9020 micro or

Dell OptiPlex 7040 or 7050 micro vPro Unite SKU

 

4 GB RAM

Wired and Wireless Network Connection

32GB available storage

 

1 GB RAM

  1 GB of available storage

 

4 GB RAM

32GB available storage

Cause

 

Resolution

If you want to deploy Intel Unite® Solution, please check your Dell order. Intel Unite® Solution must be part of your order at the time of purchase of Optiplex platforms. Adding Intel Unite® at point-of-sale creates a BIOS flag without which you will not be able to install/configure Intel Unite® Solution.

 

Frequently Asked Questions(FAQs)

What is Intel Unite?

Intel Unite® solution makes it fast and easy for people to collaborate, meet and wirelessly share, view or interact with each other’s content. Intel Unite® also integrates with Zoom, WebEx and other conferencing applications. Intel Unite has 3 software components (Server, Hub and Client), Hub component is installed on OptiPlex platform.

What platforms are supported by Intel Unite®?

OptiPlex 7-series MFF, 24” AIO, 27” AIO, Ultra and XE MFF are supported by Intel Unite®.

Is Intel Unite® solution pre-installed at factory?

Due to the complexity of the solution (various components, dependencies on configuration), Dell only installs a placeholder app in factory. Expectation is that the customer downloads the desired version from the downloads page.

What does the BIOS flag do, and what happens if it's not enabled?

BIOS flag when set, marks the platform as Unite-capable. Intel Unite, when being installed, checks for this flag and fails installation if BIOS flag is not set. That is if you will not be able to use Intel Unite® if not added at the time of purchase.

Why the new requirement?

Dell is bound contractually to implement this requirement, for Intel to better track sales. While other OEMs already follow the prescribed process, Intel allowed exception for Dell for the last 2+ years and doesn't want to support the exception going forward.

What platforms are affected by this new requirement?

While it was always recommended to add Intel Unite SKU when applicable, the latest generation platforms has to have the SKU added at the time of purchase for you to configure and install Intel Unite. The affected platforms include:

  • Optiplex 7480 AIO
  • Optiplex 7780 AIO
  • Optiplex 7080 MFF
  • Optiplex 7080 XE MFF

Helpful Link

Additional Information

 

Videos

 

Article Properties


Affected Product

OptiPlex 7080 Tower, OptiPlex 7080 Micro, OptiPlex 7080 Small Form Factor, OptiPlex 7480 All-In-One, OptiPlex 7780 All-In-One, OptiPlex 7080 XE Micro Form Factor

Last Published Date

02 Jul 2023

Version

8

Article Type

Solution