Family Pack Downloader (ImageAssist Module) is a tool developed by Dell Configuration Services that enables you to download the latest Dell Family Driver Packs for your Dell systems. This tool allows you to configure and select different Dell models, OS and BITS versions to customize which Family Driver Packs you will get. Each time the tool is re-launched it can check for new versions based on the configurations you selected previously and keep your Family Driver Packs up to the currently released version. Download the latest release using the link below:
DOWNLOAD v18.104.22.168 (released April 20, 2017) Release Notes
The driver packs on this page work with ImageAssist, KACE, MDT & SCCM deployments. They are consolidated, combining models by generation rather than being model specific. These packs are developed and sustained by Dell's Global Configuration Services group. For support, please post comments directly to this page.
Drivers used during the development process have been tested and qualified by our Dell Product Group for both platform and factory integration. There are times when newer drivers are provided by vendors, but in order to get these drivers to customers more quickly they are validated and posted online to support.dell.com. (where Dell Command Update pulls from) These updated drivers if deemed required or critical will be tested, validated and integrated into the factory process during a future release. Hence, there may be a delta between when a driver is ‘web-posted’ to support.dell.com and when it gets added to the relevant driver package.
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Windows 7 Family Packs
Note: For Windows 7 & M.2 NVMe native support refer to the following articles:
Custom Images, OEM Images, MDT 2013, SCCM 2007, SCCM 2012
More information on NVMe @ http://www.dell.com/nvme-support
NOTE: Windows 10 32-bit is not supported with ImageAssist.
Venue Pro4 Family
If looking for model specific driver packs, go to Command | Deploy Driver Packs for Enterprise Client OS Deployment.
The link to the Windows 10 Optiplex D7 family drivers is dead. It leads to a page that says "File not found."
tautherment - thank you for the heads up. The link has been fixed.
Windows 8.1 OptiPlex D7 is also out.
orison, thank you. The link is updated now.
We are switching over to ImageAssist from ImageDirect due to Windows 10. We have to have local copies of the images in our office & to accomplish this before we were putting the Family pack cabs from ImageDirect right into the local folder on the downloaded WIM image. Then, ImageDirect would select the right CAB depending on Model during deployment. It looks like now, each driver pack has to be injected separately using DISM and that family packs are not support this way if I am reading the notice correctly. Will these Windows 10 family packs be supported using DISM injection only or will Dell be releasing any tools to help with driver pack selection based on model?
mike0o2 - thank you for the post.
ImageAssist supports local break-fix deployment with automated driver detection and injection using the family driver packs. Take a look at the training video at the following URL.
Thank you Tyler, that helped me to see that I needed to use the Dell boot instead of creating my own like normal. This should work for what we need to do once I get it functioning. I do get an unhandled exception error when performing the Add Driver CAB. I am trying to add the E6430-WIN10-A00-X01M6 (not listed on this page) driver pack from a network share. Is it not supported to use the single driver packs if they are not listed on this page?
Hi Mike. The single packs should also work. Are there any spaces in your network path? The driver pack extraction method won't work with spaces. When you get the error, if you'll press F9 to capture a screenshot and then press F8 to save the picture along with log files to a zip and then mail them into the helpdesk US_OSImaging@dell.com.
Nope, no space in the path. I will gather that information and email US_OSImaging@dell.com. Thanks!
What is the status of ImageAssist driver packs for the latitude xx70 series? Are they in development? ETA?
My previous post should have said WINDOWS 7 drivers for the xx70 series. Any chance of those?
tzetter - the E8 Latitude family for Windows 7 is tentatively scheduled for release early next week.
The link for Windows 7 E5 Latitude 3x40 seems to be dead
DaveRSK - thank you for the heads up! Link fixed.