How to add additional programs (mcafee, ms office) to WIM File - ImageAssist - Client and Mobile Solutions - Dell Community

How to add additional programs (mcafee, ms office) to WIM File

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How to add additional programs (mcafee, ms office) to WIM File

This question has been answered by Tyler McLaughlin

Hi all,

I am new here. First time using Dell image assist. I am able to create the image file and customize, but i m not sure when to add additional applications to the image.

  • After Sysprep or before

Please help 

Verified Answer
  • Awaisarwar -

    As part of the ImageAssist process, Sysprep will be run on the OS.

    Regarding applications, it's dependent upon your requirements and or the type of application. If you want a "thick image" (applications included on the Gold image), many applications can be installed prior to ImageAssist running the Sysprep process. Some applications are not compatible with ImageAssist prior to Sysprep. Those apps would need to be staged either on the image or on a network location where they can be installed at first logon; either through scripting in the image or via group policies, SCCM, etc.

    Examples of acceptable applications which can be installed prior to Sysprep:

    • MS Office, Chrome, Adobe, Firefox, 7-Zip

    Examples of applications which should be installed post deployment:

    • Applications which install drivers (3rd party driver applets, VPN & remote control applets are a few examples). Encryption software. Anti-virus applications.

    Note: During the ImageAssist process, before it runs Sysprep - the tool will perform a series of validation checks. One of the items it looks for are applications which will prevent the process from running. If it finds applications that are not compatible, it will list them and attempt to remediate the validation by removing the applications so that the validation can pass successfully.

    The URL below contains some useful links & articles to get you going.

    http://en.community.dell.com/techcenter/enterprise-client/f/4916/t/19674959

    Thank you,

    Tyler

All Replies
  • Hello,

    On a clean hard drive with all partitions removed, install the O/S, applications, then install and run ImageAssist from the green blinking "Guide Me" button.  ImageAssist will then validate it, run sysprep and after sysprep completes it will reboot to begin the auto capture process.

  • Awaisarwar -

    As part of the ImageAssist process, Sysprep will be run on the OS.

    Regarding applications, it's dependent upon your requirements and or the type of application. If you want a "thick image" (applications included on the Gold image), many applications can be installed prior to ImageAssist running the Sysprep process. Some applications are not compatible with ImageAssist prior to Sysprep. Those apps would need to be staged either on the image or on a network location where they can be installed at first logon; either through scripting in the image or via group policies, SCCM, etc.

    Examples of acceptable applications which can be installed prior to Sysprep:

    • MS Office, Chrome, Adobe, Firefox, 7-Zip

    Examples of applications which should be installed post deployment:

    • Applications which install drivers (3rd party driver applets, VPN & remote control applets are a few examples). Encryption software. Anti-virus applications.

    Note: During the ImageAssist process, before it runs Sysprep - the tool will perform a series of validation checks. One of the items it looks for are applications which will prevent the process from running. If it finds applications that are not compatible, it will list them and attempt to remediate the validation by removing the applications so that the validation can pass successfully.

    The URL below contains some useful links & articles to get you going.

    http://en.community.dell.com/techcenter/enterprise-client/f/4916/t/19674959

    Thank you,

    Tyler

  • Hi Tyler,

    Thanks for your quick reply. It was really helpfull. I have following situation.

    • Download latest build of Win10 (1703), installed it.During installing process it obligates me to create an account (local account) or add to the domain or login with Microsoft id. I created a local temp account.
    • I installed each and every program provided by my company including anti-virus and customize everything according to our need.
    • Next, I installed the latest Dell image assist application.
    • Create the reference image with Guide Me option, created in USB.
    • Next I followed up with Unattended XML process to and validate the selection. During this process it asks you to provide the user name /password , company name and filled the fields.
    • Next I run the Sysprep. (Before I run sysprep, should I need to change in anything in OOB Utility in System32 Folder),
    • Completed the Sysprep, saved the WIM file in separate USB (20GB)
    • Now it reboots and run for restore, installed it.
    • Boot the PC, and it got stuck on with windows with Just a moment message, waited for 1h,reboot it, before to come typical windows 10 screen, a message appears indicates the password is incorrect (did not even touch its weired, i beleive this is something to do with where i filled the fields for the information that was suppose to appear on your image)
    • Finally appears the normal screen for login, It showed me 2 usres, One which cretaed when I insalled win10 (Test account)and other it says defaultuser. I believe here it must showed me the administrator account. 

    These are my concerns, I know these are very specific. 

  • Hi AWAISARWAR -

    You're welcome. Please see my responses below.

    • Download latest build of Win10 (1703), installed it.During installing process it obligates me to create an account (local account) or add to the domain or login with Microsoft id. I created a local temp account. A best practice for building a Windows 10 image where Sysprep will be used is to enable the local administrator account, login as that account and delete the account created during setup - along with the profile. Here's an example.

    • I installed each and every program provided by my company including anti-virus and customize everything according to our need. You may want to consider uninstalling the antivirus application on your reference build and staging it for 1st logon. It has been known to cause issues with Sysprep process.
    • Next, I installed the latest Dell image assist application.
    • Create the reference image with Guide Me option, created in USB.
    • Next I followed up with Unattended XML process to and validate the selection. During this process it asks you to provide the user name /password , company name and filled the fields. There are two sections which allow for a password. If joining a domain, a username and password are required in that section. The other section is to set the password for the local administrator account. Both of these fields are purposefully in clear text during the form process so that you can see what the actual password is – versus finding out later that it was mis-typed. When the process runs, the passwords will be encrypted on the backend.
    • Next I run the Sysprep. (Before I run sysprep, should I need to change in anything in OOB Utility in System32 Folder), No
    • Completed the Sysprep, saved the WIM file in separate USB (20GB)
    • Now it reboots and run for restore, installed it. Instead of rebooting, restore the image using the USB tool created earlier in the process. Instructions here > http://www.dell.com/support/manuals/us/en/19/dell-imageassist/imageassist/restoring-an-image?guid=guid-1da9f888-12ae-433e-8766-41c29fe1e49b&lang=en-us
    • Boot the PC, and it got stuck on with windows with Just a moment message, waited for 1h,reboot it, before to come typical windows 10 screen, a message appears indicates the password is incorrect (did not even touch its weired, i beleive this is something to do with where i filled the fields for the information that was suppose to appear on your image) Some Googling turns up a lot of hits for this problem. I don’t see any definitive answers to the problem. I recommend fixing any possible password issues and configuring accounts on reference build as seen in video above.
    • Finally appears the normal screen for login, It showed me 2 usres, One which cretaed when I insalled win10 (Test account)and other it says defaultuser. I believe here it must showed me the administrator account. Try configuring accounts on reference build as seen in video above.
  • Hi Tyler,

    Finally I made it. I installed all the programs including antivirus.

    One last thing..

    When login as with the account i create, it has lost the customise settings and dell image assit application still installed. I beleive it must be uninsatlled automatically.

    Really appreciate your reply.

    You are real hero.

    awais

  • awais,

    Good to hear you're making progress. Depending on what settings were customized, the Sysprep process may prevent certain items from carrying over. If performed correctly, customizations to the desktop background, start menu & desktop shortcuts will carry over to all newly created users. This requires use of the local Administrator account when customizing and the "COPY Administrator's profile to Default User profile" option must be selected in the Unattend XML creator. ImageAssist utilizes the CopyProfile function of Windows Sysprep to enable this functionality. With the introduction of Windows 10, Microsoft has developed some new solutions to help customize items beyond what CopyProfile is capable of. I've included some links with more information below.

    Thank you,

    Tyler

  • Dear Tylor, Thanks for your patiene and writing in details. One last thing, Now i have WIM file captured /copied in separate usb and refernce image (in bootble usb). As you know the bootable usb when i created it wa formatted in FAT32. It has a capacity of only 4Gb. I have the WIM of 7Gigas. Now I know to send this bootble usb and wim file in a single usb. How can I make this. Cheers, Awais

  • Awaisarwar -

    You're welcome. For this, you can use the WIM splitter tool provided in the direct tool links of the main ImageAssist interface.

    Thank you,

    Tyler

    Awaisarwar