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Driver Injection sometimes not recognizing computer model

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Driver Injection sometimes not recognizing computer model

This question has been answered by Hendrik Rijkens

Hi,


I'm actually deploying AiO (Optiplex 5250) computers with a golden image and trying to inject the corresponding driver package from the dell download page. Unfortunately sometimes it works, sometimes not. It says something like:

"5250 AIO-WIN10-A01-GCCHR.CAB" not valid for the selected model: 5250

WIN10

x64

5250"


I have no clue, why this is happening sometimes. Any relations to UEFi or legacy boot?

Verified Answer
  • Hi,

    Please use the OptiplexD8 driverpack for Win10 for the 5250AIO. On the site there seems to be an typo where it said to support the 5270AIO, but looking in to the driverpack it does support the 5250AIO.

    http://downloads.delltechcenter.com/DIA/Drivers/win10_optiplexd8_a04.zip

    Supported Systems:
                    32BIT - No Systems Supported
                    64BIT - 5250AIO,7450AIO,3050AIO,3050,5050,7050

    Best Regards,

    Hendrik Rijkens

All Replies
  • Good Morning,

    I think you maybe using the incorrect driver pack. I would suggest going to the DIA site and download it from the site provided.

    http://en.community.dell.com/techcenter/enterprise-client/w/wiki/11438.dell-family-driver-packs

    search by 5250 seems it is under E6 Latitude Family search for the one for your OS.

  • Sorry, but this driver pack is not valid as well.

    The correct model is 5250AIO and for this model, no CAB is available for WIN10, only for WIN7


    Restore_Tool.log:

    09.05.2017 17:29:04: ===============ssid check begin===============
    09.05.2017 17:29:04: REVISION_AND_ID_TYPE_D0
    09.05.2017 17:29:04:  DELL System ID:0xfe
    09.05.2017 17:29:04:  DELL System ID Extension:0x079d
    09.05.2017 17:29:04: BIOS_INFO_TYPE_0
    09.05.2017 17:29:04:  vendor:Dell Inc.
    09.05.2017 17:29:04:  version string:1.2.0
    09.05.2017 17:29:04:  release date:12/26/2016
    09.05.2017 17:29:04: ===============ssid check end=================
    09.05.2017 17:29:04: ssidc64.exe: ExitCode: -1
    09.05.2017 17:29:04: SystemID = 068F
    09.05.2017 17:29:04: SystemID = 0631
    09.05.2017 17:29:04: SystemID = 0632
    09.05.2017 17:29:04: SystemID = 062A
    09.05.2017 17:29:04: SystemID = 0644
    09.05.2017 17:29:04: SystemID = 062B
    09.05.2017 17:29:04: SystemID = 0645
    09.05.2017 17:29:04: SystemID = 062C
    09.05.2017 17:29:04: SystemID = 0646
    09.05.2017 17:29:04: SystemID = 062D
    09.05.2017 17:29:04: SystemID = 0648
    09.05.2017 17:29:04: SystemID = 062E
    09.05.2017 17:29:04: SystemID = 0649
    09.05.2017 17:29:04: SystemID = 0673
    09.05.2017 17:29:04: Checking if the model name matches...
    09.05.2017 17:29:04: supported systems:
    09.05.2017 17:29:04: filereadSupported[1] = 3150,3450,3550,E5250,5250,E5450,5450,E5550,5550,7350,E7250,7250,E7450,7450
    09.05.2017 17:29:04: filereadSupportedModels = "3150"
    09.05.2017 17:29:04: filereadSupportedModels = "3450"
    09.05.2017 17:29:04: filereadSupportedModels = "3550"
    09.05.2017 17:29:04: filereadSupportedModels = "E5250"
    09.05.2017 17:29:04: filereadSupportedModels = "5250"
    09.05.2017 17:29:04: filereadSupportedModels = "E5450"
    09.05.2017 17:29:04: filereadSupportedModels = "5450"
    09.05.2017 17:29:04: filereadSupportedModels = "E5550"
    09.05.2017 17:29:04: filereadSupportedModels = "5550"
    09.05.2017 17:29:04: filereadSupportedModels = "7350"
    09.05.2017 17:29:04: filereadSupportedModels = "E7250"
    09.05.2017 17:29:04: filereadSupportedModels = "7250"
    09.05.2017 17:29:04: filereadSupportedModels = "E7450"
    09.05.2017 17:29:04: filereadSupportedModels = "7450"
    09.05.2017 17:29:04: U:\Dell_Driver_Packs_Local\WIN10_LATITUDEE6_A10.ZIP.ZIP ist nicht gültig für das ausgewählte Modell: 5250AIO.
    09.05.2017 17:29:04:
    09.05.2017 17:29:04: WIN10
    09.05.2017 17:29:04: x64
    09.05.2017 17:29:04: 5250AIO
    09.05.2017 17:29:19: Checking if there are any Driver Packs to copy... COMPLETED
    09.05.2017 17:29:19: Check if DriverCAB_Folder exists if so kick off the driver injection tool...
    09.05.2017 17:29:19: Check if DriverCAB_Folder exists if so kick off the driver injection tool... COMPLETED

  • I am sorry are you using Dell Image Assist if so then the driver link I provided is correct and there is a driver for the 5250 AIO for WIN10. CABs are of the past for Old computers as mentioned before perform a search for 5250 and you will find the right ZIP. If you are not using DIA then I will not be able to assist you,

    if needed you can reply to the US_OSImaging@Dell.com mailbox with contact information

    thank you,

  • I am using Dell Image Assist.

    1. I'm booting from USB stick.

    2. Selector Tool (3.1.01) is starting.

    2. I'm selecting recovery tool (5.7.0.7).

    3. I'm connecting a network drive (with WIM file).

    4. I'm choosing a driver package with "Add Driver Packgage" (e.g. http://downloads.delltechcenter.com/DIA/Drivers/win10_latitudee6_a10.zip)

    5. I start recovery.

    6. When it comes to driver injection, the error message "Driver Package is not valid for selected model" is displayed.

    Imho the id is not the right one. My computer is a 5250AIO, the driver just supports an id 5250 without AIO.

  • Hi,

    Please use the OptiplexD8 driverpack for Win10 for the 5250AIO. On the site there seems to be an typo where it said to support the 5270AIO, but looking in to the driverpack it does support the 5250AIO.

    http://downloads.delltechcenter.com/DIA/Drivers/win10_optiplexd8_a04.zip

    Supported Systems:
                    32BIT - No Systems Supported
                    64BIT - 5250AIO,7450AIO,3050AIO,3050,5050,7050

    Best Regards,

    Hendrik Rijkens

  • Thanks a lot, this is the correct driver package.

    Now everything works fine.

    Best regards

  • Hi,

    Thanks for your feedback and glad to hear this is resolving your issue. In the meantime the typo's on the website regarding this driverpack have been fixed and show the correct supported systems.  

    Best regards,

    Hendrik Rijkens