I have a Precision 5510 which is Bitlocker/MBAM encrypted but for the past couple of days i've been getting the Recovery screen at each reboot. After disablin the protector & trying to re-enable it, I get told that 'Compatible TPM cannot be found'. I know there is a TPM on this as it has already been encrypted so what has happened?? I'm running Windows 10 (x64) & machine is fully patched & using the latest BIOS version (as of today, 26/1/2017).
I did have to perform a hard reboot earlier this week, could this be related? I did see something online regarding hared reboot affecting Precision 5510 but the solution to reboot did not work for me. I have also tried to reinstall the TPM driver but it won't appear in Device Manager nor is there an option in BIOS anymore to enable/activate TPM.
I'm at a loss, anyone know if there is a known issue with Precision 5510 losing TPM?
Call support ... they replaced my mainbord... kr Kristof
Just wanted to tell you that i have the same issue since this morning .. Updated to the latest bios version... but still same issue...
Have the same issue today with one of our users.