Dell E7470 (windows 7): fingerprint reader has no management application installed - Enterprise Client - Forum - Client and Mobile Solutions - Dell Community

Dell E7470 (windows 7): fingerprint reader has no management application installed

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Dell E7470 (windows 7): fingerprint reader has no management application installed

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I want to be able to logon to windows 7 using fingerprint. I has update the firmware (Dell support > security), but the biometric device is still in "not enrolled" state (fingerprint reader has no management application installed). Can somebody help me?

Thanks a lot,

Steve

All Replies
  • Did you ever get this resolved? I have the same issue with two new Dell 5580s that came preloaded with Windows 7 Pro x64.