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While we aim to help our customers in any way we can, The Dell TechCenter team does not provide direct customer support. We specialize in highlighting what you can do with Dell products instead of fixing them in the rare case that you encounter an issue.For urgent break-fix issues, please contact Dell Support or visit http://support.dell.com for driver downloads.For discussion forums that focus on specific Dell products, you are best served in the Dell Support Forums.Additionally, if you are a Twitter user the @DellCares account is online to listen, help and provide proactive info to Dell Customers. Also on Twitter, @DellProSupport provides valuable information on supporting your Dell IT infrastructure.