About Enterprise Mobility Management
Enterprise Mobility Management
Dell Desktop Workspace
Dell KACE K1000 as a Service
Dell Mobile Management
Dell Mobile Workspace
Your organization may not own any or all of your users’ mobile devices, the wireless networks they use, or even the servers that host their applications. But you do own their mobile enterprise data and applications.
Having a mobile strategy for how you protect these on both corporate-owned and personally owned devices is vital. But how do you know if what you’re doing is really working? The ongoing question that must be answered is: "How are my mobile strategy and solutions progressing and adding value to my business?"
The best way to determine this is with relevant and accessible reporting. However, you may find there’s an abundance of data to sift through. Deciphering the important information from all the noise can be done by focusing on data that relates most specifically to that question. Here are twelve sample reports that will help you gather that relevant data so you can consider the evolution of your mobile strategy.
1. Number of registered and compliant corporate devices vs. personal devices: If your organization is paying for a device and/or user license, it is important to understand how many users are actually taking advantage of the mobile capabilities.
2. Current platform mix (e.g. Android, iOS, Windows, etc.): Understanding your users’ platform preferences help you plan for future technology investments and adjust policies as needed.
3. Current mix of mobile OS versions (e.g. iOS 7.x, 8.x, etc.): Like number two, this is critical when making support decisions for older OS versions as well as understanding early adoption trends that could impact support and proactively identify compatibility issues.
4. Enrollment history—how many new users enrolled in the past week, month, year: How successful was your mobile adoption when compared against your rollout objectives?
5. How many unenrollments have occurred in the past week, month, year: How many users have unenrolled a device and why? Do they prefer a different option? Did they leave your organization? Did they adopt a new device?
6. Remote wipes: Whether automated (compliance trigger), administrator initiated or user initiated, how many times has enterprise data been wiped from devices and who initiated it?
7. Sorting by user groups: This simple report seems obvious, but it is critical to managing your mobile user group—especially as the number of users grows over time. Being able to group users based on criteria including device types, OS versions, geography, job roles and more enables you to effectively monitor, manage and communicate with those specific groups.
8. Sorting by capabilities used: How many individuals are using core productivity and collaboration applications?
9. Most-used approved mobile applications: If your organization maintains a list of approved mobile applications, or even over-the-top services, which ones do employees actually use?
10. Most-used device types: When you know which personal devices your employees use, you can align your choice of corporate devices to those trends. This is very useful, especially if your organization provides devices only to certain users.
11. Most common policy violations: This report could uncover important opportunities to educate your users about corporate mobile policies as well as users who may need to be contacted regarding frequent violations.
12. Users with non-compliant devices: If your organization’s mobile policies include a list of device types individuals must use, this report will help you identify any non-compliant devices.
Reports like these should come standard with an enterprise mobility management (EMM) solution that provides management capabilities for all the endpoints and secure enterprise workspaces in your IT environment. Beyond standard reporting, you can also explore integrating a more robust business intelligence (BI) solution to provide the ability to drill down, model and analyze your data. Have this conversation with your team when planning for future capabilities.