Updated monthly, this publication provides you with new and recently revised information and is organized in the following categories; Documentation, Notifications, Patches, Product Life Cycle, Release, Knowledge Base Articles.
155761 - Error 1603 is encountered while installing USB/Port Security
Installation of the USB Port Security MSI file cannot be performed by the script unless the user is a member of the Local Administrators Group...
Created: July 16, 2015
155832 - Expert Assist and Google Chrome browser support
Google Chrome is removing support for plugins based on the Netscape Plugin Application Programming Interface (NPAPI) architecture by September...
Created: July 17, 2015
154531 - Property Owner is not available for Database (154531)
The following error message is displayed when attempting to launch the Desktop Authority console “An unexpected error occurred while...
Revised: July 29, 2015
156289 - The folder path 'Program Files (x86)' contains an invalid character
The error message “The folder path ‘Program Files (x86)’ contains an invalid character” appears when trying to install the...
SL2983 - How to change the refresh interval for Desktop Authority Computer and User based management
How to change the refresh interval for Desktop Authority Computer and User based management
Revised: July 8, 2015
SL3536 - Return Code 1722 The RPC server is unavailable.
Return Code 1722 The RPC server is unavailable.
Revised: July 3, 2015
SL2938 - ETLProcessor does not restart
ETLProcessor does not restart ETLProcessor does not restart at 4am. The following error message are displayed in event viewer...
Revised: July 6, 2015
105120 - How to migrate and upgrade Desktop Authority using a remote SQL installation
Upgrade steps for (DA) Desktop Authority version 7.8.0 and up, to DA version 9.x; including the migration of DA to a new server...
SL2985 - How to deploy Windows Service Packs on workstations
How to deploy Windows Service Packs on workstations
Revised: July 20, 2015
SL2722 - How to map a network drive permanently
How to map a network drive permanently
Revised: July 1, 2015
SL3534 - Return Code 123 "The filename, directory name, or volume label syntax is incorrect"
Return Code 123, This return code indicates that there was an error adding the printer because “The filename, directory name, or volume label...
SL4477 - Client Splash screen, messages or display graphic is not displaying on Logon
Client Splash screen, messages or display graphic is not displaying on Logon When logging in to Windows, users will see Windows screen preparing...
Revised: July 15, 2015
149622 - ScriptLogic has encountered a critical error while "Copying file 1/2 (SLengine.dll)"
The error message “ScriptLogic has encountered a critical error while “Copying file 1/2 (SLengine.dll)” shows up when...
SL3535 - Return Code 1260 This program is blocked by group policy.
Return Code 1260 This program is blocked by group policy.
Revised: July 2, 2015
SL3537 - Return Code 1726 The remote procedure call failed.
Return Code 1726 The remote procedure call failed. Return Code 1726 “The remote procedure call failed.” is recorded to the...
SL4415 - Outlook Email Signature is not applying to replies or when a file is “Sent to” mail recipient.
Outlook Email signature not applying to replies or when a file is “Sent to” mail recipient. When replying to some emails and...
Revised: July 28, 2015
Product Life Cycle
Product Life Cycle – Desktop Authority
Revised: July 21, 2015