Updated monthly, this publication provides you with new and recently revised information and is organized in the following categories; Documentation, Notifications, Patches, Product Life Cycle, Release, Knowledge Base Articles.

 

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Knowledgebase Articles

 

149146 - Unable to install the Management Console on top of itself

Unable to install the Management Console on top of itself An error message gets displayed that shows: Failed object initialization...

Created: March 13, 2015

 

149402 - Inactivity settings are no longer available from the About menu of the agent icon in the Systray

Inactivity settings are no longer available from the About menu of the agent icon in the Systray

Created: March 19, 2015

147899 - Unable to Install the Administrative or Update Services

The Administrative or Update services are not installing on Domain Controllers in Service Management area of Desktop Authority Web Console.

Revised: March 27, 2015

 

100275 - How to download SQL Express with Advanced Services

How to download SQL Express with Advanced Services.

Revised: March 30, 2015

 

SL557 - Use a Registry element to change the color of your clients desktop and logon screen background

How to use a Registry element to change the color of your clients desktop and logon screen background

Revised: March 17, 2015

 

SL3925 - How to Allow iPhones with USB Port Security

How to Allow iPhones with USB Port Security

Revised: March 30, 2015

 

122547 - Error "A critical error has occurred, please contact your network administrator"

When trying to open the DA Manager Console, the error “A critical error has occurred, please contact your network administrator” is...

Revised: March 27, 2015

 

SL3648 - Smart client provisioning failure due to Anti Virus

Smart client provisioning failure due to Anti-Virus SLInstall.exe and SLBoost.exe are prevented from provisioning client machines...

Revised: March 3, 2015

 

SL515 - How to remove shortcuts

How to remove one or multiple shortcuts from client workstations

Revised: March 9, 2015

 

102775 - How to remove Expert Assist from a Windows command line

How to remove Expert Assist from a Windows command line.

Revised: March 27, 2015

 

SL4303 - Replication Process Description and Common Replication Issues

Desktop Authority Replication and Common Replication Issues in Desktop Authority 9.x

Revised: March 27, 2015

 

100381 - How to export profiles

The User Management and Computer Management profiles need to be exported from the Desktop Authority Manager for troubleshooting or backup...

Revised: March 3, 2015

 

SL537 - How to use a Registry element to set the desktop wallpaper position

How to use a Registry element to set the desktop wallpaper position

Revised: March 10, 2015

 

SL4179 - How to Install the Desktop Authority 9.x Manager Console

How to Install the Desktop Authority 9.x Manager Console

Revised: March 27, 2015

 

148334 - How to disable the Outlook Autodiscover information from Exchange (ExcludeHttpsRootDomain)

How to disable the Outlook Autodiscover information from Exchange, using the ExcludeHttpsRootDomain registry key.

Revised: March 27, 2015

 

132939 - Error: "Starting up Database DAConfiguration" logged in the SQL Event log every 3 seconds

Below Error message is seen in the SQL logs Error: "Starting up Database DAConfiguration" logged in the SQL Event log every 3 seconds

Revised: March 23, 2015

 

SL3924 - Printer Maps successfully in Windows 7 but is grayed out and shows offline

Printer Maps successfully in Windows 7 but is grayed out and shows offline

Revised: March 26, 2015

 

128753 - .Net Runtime Version 4.0.30319.296 Error after upgrade to 9.2

Revised: March 26, 2015

 

135262 - Video: Server Manager - Part 2 - How to configure Server Manager

The second in a series of videos regarding the Server Manager tab in Desktop Authority. The video below will explain how to configure options in...

Revised: March 26, 2015

 

SL3682 - Return Code 203 The system could not find the environment option that was entered

Return Code 203 The system could not find the environment option that was entered.

Revised: March 18, 2015

 

147372 - Error attempting to create SLADCurrentUser Object

The following error is recorded to the SLTrace file and the user properties in the Active Directory section may be returned as null: “Error...

Revised: March 13, 2015

 

148346 - "The database was backed up on a server running version 8.00.0760"

Restoring SQL Server 2000 backups on SQL Server 2012 produces the next error “The database was backed up on a server running version 8...

Revised: March 13, 2015

 

SL3876 - User Profile is locked and/or grayed out.

User Profile is locked and/or grayed out.

Revised: March 24, 2015

 

Product Life Cycle

 

Product Life Cycle – Desktop Authority