If you experience any of the following, you may need to update the video driver on the virtual machine that has the Windows Server R2 Guest  Operating System installed. This can also occur with Windows 7.

Symptoms

  • You receive a black screen on the virtual machine when using Windows 7 or Windows 2008 R2 as a guest operating system on vCloud Director.
  • You experience slow mouse performance on Windows 2008 R2 virtual machine.
  • Windows 7/2008 R2 virtual machine console appears to be frozen.

 

Refer to the VMware KB article for resolution:

http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=1011709

 

VMware and vCloud are registered trademarks or trademark of VMware, Inc. in
the United States and/or other jurisdictions