I have a C6100 which has been returned from a client who wanted the firmware updated. They tried themselves and failed.
3 nodes have updated fine but the 4th is presenting issues.
Is there any documentation on the led cluster diag codes as I see nothing in the manual.
Returning to my supplier will be very expensive so is not the preferred option.
RimBlockIs there any documentation on the led cluster diag codes as I see nothing in the manual.
I could not find any information on those LEDs. I suspect they are part of the PCIe card. The picture I have of the rear of the system isn't the greatest but I could not see any LEDs under the PCIe slot.
RimBlockThe BMC is accessible remotely but it is stuck in maintenance more (and not giving an option to upload any firmware).
It sounds like it is stuck in a firmware update. I would recommend draining flea power by disconnecting the node from the chassis for about 30-60 seconds. If that does not bring it out of maintenance mode then clear the NVRAM via jumper page 140. If the issue still persists then try the node in another slot. If that does not change anything then you will need to start removing unnecessary components like the PCIe card and extra memory(minimum to POST). If there is still no change then the system board may need to be replaced because of a failed update.
Daniel MysingerDell EMC, Enterprise EngineerGet support on Twitter @DellCaresPRO
All 4 nodes have the led cluster and none of them have PCIe cards installed. It is just below the bottom right motherboard screw securing the motherboard to the sled. It is not documented in the manual for some reason but it is there.
I have tried setting bother the system and CMOS reset jumpers to no effect. I have removed the battery and had the sled removed from the chassis for a couple of hours to no effect.
I have tried another slot and removing all the ram from the system both to no effect.
It would be good to find out what the led code means so I can confirm the cause of the error. Are you able to contact someone at the Data Center Solutions group and get the required information.
RimBlockIt would be good to find out what the led code means so I can confirm the cause of the error. Are you able to contact someone at the Data Center Solutions group and get the required information.
Could you send me a private message with the service tag. I would like to confirm the system configuration and verify that this is indeed a C6100 and not a DCS server.
I will try to grab it tonight when I get home if I get a chance.
I did try looking it up on the Dell site but was told it was the wrong format. The sticker looks original though.
This particular board has the MegaRac IPMI Bios on it so it is an older model node